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dfn8tly · 4 January 2007, 09:38 AM

Parts Accounts -

I've seen this term used here before and I know what it means. However, I
need some of you guys to help me clarify my thinking.

We all know how paranoid Rolex USA is about original replacement parts being used in all their watches and old parts being retained by the RSC. This extends even to refusal to service those with minor "custom" enhancements.

Given that knowledge, why are some dealers set up with "parts accounts" who are not authorized dealers? I've heard of a one-for-one policy (you want a new crown, send in an old crown) but seriously doubt it's effectiveness in actualy practice. Also, supposedly only Rolex trained watchmakers are allowed to work on repairs. Well, we all know THAT'S not true!

Clue me in guys. What is the philosophy here and isn't it contradictory?

4 January 2007, 09:38 AM	#1
dfn8tly Member Join Date: Jun 2005 Real Name: Richard Location: The Villages, FL Watch: GMT-II Posts: 396	Rolex Parts Accounts? Parts Accounts - I've seen this term used here before and I know what it means. However, I need some of you guys to help me clarify my thinking. We all know how paranoid Rolex USA is about original replacement parts being used in all their watches and old parts being retained by the RSC. This extends even to refusal to service those with minor "custom" enhancements. Given that knowledge, why are some dealers set up with "parts accounts" who are not authorized dealers? I've heard of a one-for-one policy (you want a new crown, send in an old crown) but seriously doubt it's effectiveness in actualy practice. Also, supposedly only Rolex trained watchmakers are allowed to work on repairs. Well, we all know THAT'S not true! Clue me in guys. What is the philosophy here and isn't it contradictory?

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