what would you have done ?

[goalc]

Originally Posted by Dan Pierce

You did the right thing. Rolex, St James will treat you and your Rolex right. They sure did for me.
dP

Same here - I have had nothing but excellent, courteous service at St James Square. When I collected my Daytona last week after having the face changed, I received a letter telling me it was ready, a phone call to check I had received the letter, and then a follow up phone call afterwards to check I was happy

If you can get there easily, I wouldnt even consider going to an AD now and would just head straight there ....