I'm sad - My GMTIIc and a broken bezel

[vince211]

I'm in a bit of a pickle and I know my experience is by no means the norm for this watch. I loved my GMTIIc for 10 months until the bezel cracked and broke off while I was wearing it at work two weeks ago. I was so embarrassed as it happened in front of a few folks. Most importantly, my poor watch was hurting!


I am holding my breath as my AD finds out whether I need to actually pay for this repair or if it will be covered under warranty. My long term opinion of this beauty (and of the Rolex brand) rides on the principle of whether I am going to be asked to pay for this repair. I just can't believe that I am in this situation. If I am asked to pay I will likely pay and flip the watch and move on to another brand altogether. I hope Rolex doesn't do this to me because I genuinely love this watch. I am also currently dreaming and saving up for a two tone ceramic sub. I am holding off on this purchase until I hear about the GMTIIc.

As a backup, I've already started looking at AP's. I just can't get around the fact that I thought I could rely on this thing forever - and was mistaken. Nevertheless as I said earlier, this is not the norm and I would be the first to say it is a beautiful watch and I still adore the Rolex brand. I've kept my mouth shut for weeks now and its kind of boiled over. I'm so eager to find out what Rolex says.

On the one hand I feel completely naked without her, love the watch and had no complaints. I caught myself looking at her often throughout the day. Didn't regret the purchase a single time. On the other I can't believe the brittle bezel shattered with such a light tap (I was in a warehouse and hit my wrist on a pole at apparently Just the right angle and pressure). The bullet-proof feeling of wearing that watch will never again be there for me and that is so sad but still I see myself wanting to wear that watch forever - it's that beautiful.

I hope rolex makes the right choice - I don't want to switch. And I also want that two tone ceramic sub like JJ! LOL.

But its about the principle to me!

Am I wrong here - what do you guys think??? I am really saddened by this. Imagine how you'd feel if your favorite watch came apart from what I would equate to as no more pressure than desk diving?! In no way did I bad mouth rolex or was I unappreciative of the AD - and I still feel it was the right thing to do no matter the outcome. I was professional and polished. Even when I got the sense the SA at the AD didn't believe me when I dropped the watch off I didn't get upset. Sometimes the squeaky wheel gets the most oil, but I felt I needed to have class and dignity and perhaps Rolex or the AD will reciprocate.

I will keep everyone in the loop and look forward to your thoughts.

-Up.