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Old 29 December 2010, 02:07 AM   #1
London Gent
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Join Date: Apr 2010
Location: London
Posts: 196
A Tale of two ADs...

I popped into town today to try on some watches in anticipation of my next purchase. I was wearing my GMT2c and although I am not as knowledgeable as some of the guys here I feel I have a fairly solid understanding of Rolex, particularly 'sports' models.

The first AD I visited was a joke. I tried on a white faced Milgauss much to the chagrin of the salesperson who was apparently offended I had interrupted her afternoon daydream. Conversation when looking at the Milgauss went as follows:

AD '' Do you work with computers?''
Me '' Not really''
AD ''If you did you wouldn't need to get this watch serviced at all because it resists magnetic fields''
Me '' I don't really work with computers though...''
AD '' Well if you ever do in the future this watch is the perfect choice for someone who uses computers...''

Admittedly the salesperson had a good attempt at describing the Milgauss' USP but delivered it in such an agressive and monotone way I couldn't buy from her. I passed and looked elsewhere.

On the flipside I visited a Rolex Boutique a few moments later and had a good half hour chat with Manager who was a complete WIS. We discussed my potential purchase for around 10 minutes and spent the remaining time shooting the breeze on Rolex related topics. At one point he went to the safe and showed me two watches from his personal collection which he keeps at work as he, quite rightly, reasons it is safer than keeping them at home. He was ignoring some very well dressed individuals who looked keen to buy as he seemed genuinely keen to chat to a fellow watch lover...

Not so good for the other shoppers (apologies if it was anyone on here!) but a really refreshing change to my usual AD experiences. I wonder which method of selling, if either, Rolex would prefer.
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