The Rolex Forums   The Rolex Watch

ROLEXROLEXROLEXROLEXROLEXROLEXROLEXROLEXROLEXROLEXROLEXROLEX


Go Back   Rolex Forums - Rolex Forum > Rolex & Tudor Watch Topics > Rolex General Discussion

 
 
Thread Tools Display Modes
Prev Previous Post   Next Post Next
Old 27 July 2007, 07:28 AM   #1
John685
"TRF" Member
 
John685's Avatar
 
Join Date: Jun 2007
Real Name: John
Location: Kansas
Watch: YG DD
Posts: 497
How about the good AD's...?

After reading Robb's story (Unbelievable Customer Service) I got to wondering how many other positive stories there are about the Rolex AD's. We're quick to bash them for poor service and other faults and I would be interested in hearing some of the good stuff.

My AD did a similar thing that made me a repeat customer. I took in an old Hamilton watch to get a new leather band and didn't want to spend a lot of money. I bought a cheap $20 band and after a couple of weeks decided it wasn't going to work. The band fit okay, it was just not the right material to lay close to my wrist.

Two weeks later, while in the AD for another reason, I showed the watch to him and mentioned it just didn't fit my wrist correctly. He took the watch and placed a $90 leather crocodile band on it. It was very supple and fit perfectly but I told him I didn't want to spend that much. He very politely informed me that he wasn't asking me to spend any extra money, he merely wanted me to be happy and there was no additional charge.

Needless to say, that brought me back and I have received to same quality service. The wife has since bought some jewelry and in the past two months I have purchased three Rolexes. It also doesn't hurt that he has provided a nice discount on all the items.

Are there any other positive stories out there?
__________________
Regards,

John


There is never enough time, unless you're serving it.

His:
TT DJ (116233) YG/Oyster/White dial, romans
TT DJ (116231) RG/Jubilee/Black dial, romans
Universal Geneve Polerouter Sub
Hers:
TT LDJ (179171) RG/Jubilee/BMOP dial, romans
John685 is offline   Reply With Quote
 


Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump

OCWatches

Wrist Aficionado

My Watch LLC

WatchesOff5th

DavidSW Watches

Takuya Watches


*Banners Of The Month*
This space is provided to horological resources.





Copyright ©2004-2024, The Rolex Forums. All Rights Reserved.

ROLEXROLEXROLEXROLEXROLEXROLEXROLEXROLEXROLEXROLEXROLEXROLEX

Rolex is a registered trademark of ROLEX USA. The Rolex Forums is not affiliated with ROLEX USA in any way.