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Old 2 June 2012, 10:56 AM   #1
ddnyc77
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Join Date: Dec 2009
Location: nyc
Posts: 425
One store two sections two experiences

So I got out of work early today and stopped in Tourneau (NYC) 53rd st today. If you have been there you know the store is broken up into two stores, one a Rolex store and a store for all other brands. Two stores two experiences.

1) Non Rolex store. I was looking at a few watches but basically went in to try on the Zenith Striking 10th. The salesperson Johnny a older Asian gentleman was wearing a Tudor Sub from the mid 70s, and commented on my 16610LV. I complimented him on his Tudor, turns out his father gave it to him, he took it off and let handed it to me to check out. He said he had a collection of Rolex among IWC, he truly knew a lot about watches and was a enthusiast. He showed me a few watches, no pressure and even let me try on a Patek that was way out of my range. Great experience and wonderful guy.

2) Rolex store. I was looking around and noticed the new explorer. I tried it on and noticed the price of 8K+. She saw me look and said that is a very good price for a very nice piece, I said wasn't it about 7.5K yesterday? She said ok right there was a price increase, 7.5k we can do that. She also commented on my Rolex but the comment was more like oh nice 50th anniv, not the ceramic one right. I guess she was doing her job but sales tactics were interesting. Next I was just looking in a case and overheard another sales person talking to a guy trying on a 14060M. He apparently was told about the price increase as well, he said "what was the price increase on this one" several sales people were discussing amongst themselves and I said to him there is no increase it was discontinued. They shortly came back and confirmed it. Regardless they wanted 6.4k, what a deal.

Maybe I just got lucky with Jimmy on the one side, but the sales tactics on the Rolex side had an air of arrogance. Not a horrible experience but you know, its not like buying from trusted sellers on here.
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