connecticutrolex OK Transaction, but not the best

[Aceboympk]

I purchased an Omega Aqua Terra Chronograph from Raja Tarabishy aka connecticutrolex http://rolexforums.com/showthread.php?t=250553

The watch arrived safely, but he shipped it in a letter carrier instead of a box and the inner red box was badly damaged.

After I questioned him about the packaging, he replied, "As far as the packaging is concerned, I do admit that it could have been better- without making excuses, my post office was not well equipped with boxes as they are undergoing renovation and in an effort to get the watch out to you in a timely fashion I used the best box available."

Then why did he quote me $40 for shipping? Shipping was $9.50.

The inner red box was in very poor shape due to the cover degrading pretty much all over the place. He described it in the ad as "some wear". He replied, "I'm sorry if didn't place enough emphasis on the condition of the box." Really? That's it? Well that didn't make me feel any better.

The thing that bothers me most is he took a picture of the red box. The picture was taken so that the viewer couldn't see any of the damage. He literally took the picture in such a way that the start of the damage to the box was exactly where the picture ended. It is as though he purposefully made sure to take the picture at an angle to hide the damage.

Now, all of this over a red box and poor packaging? No. It's about someone setting expectations and then not fully delivering. Kind of like a used car salesman. Caveat emptor.

When I wrote him about these things, he apologized but had excuses. Just a poor experience. Watch is great, looks nice, so that's what I'm focused on and I'm going to enjoy it fully. But, I feel less than fully satisfied. I spent $40 on shipping that cost him $9.50 and I have a damaged red box that I'll probably replace because it's nasty looking.

Oh well, time to move forward. Pun intended.