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18 September 2012, 05:43 AM | #1 |
"TRF" Member
Join Date: Jan 2009
Real Name: Herbert Frank
Location: Middletown,De
Watch: President
Posts: 1,641
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Bracelet Repair Adventure
The Oyster Bracelet on my GMT Iic V series need a minor repair. The locking portion had become loose and one side of the springbar popped out. Not having a tool, I took it first to the AD in Christianna Mall. Not only could they not fix it but they wanted $100 to ship it to Rolex. So I next went to fast fix in the mall. After monkeying around with it, saying it was a fake since it did not have a serial number on the back, he gave up. Then I went to a local jeweler who had helped me in the past. In a jiffy it was back together and no charge. Now thats what I call excellent customer relations.
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