ClassicWatchParts (Hong Kong bracelet-fixing people)

[Submadatejust]

I would say that I have sent at least five of my friends from this board to Michael Young/ClassicWatchParts.com because of the good work he did on two Jubilee bracelets for me.

I would still endorse his services, but I had a so-so experience with Mike recently.

Sent him a bracelet to be shortened -- after a long saga of trying to get a man's Jube shortened for my wife's ridiculously tiny wrist. It took more than just removing the removable links -- the bracelet basically had to be rebuilt.

Well, long story short (!), I asked for a favor -- if Mike could work on the bracelet as soon as possible and THAT didn't happen (in his defense, no particular reason why it should have been expedited, but it would have been nice and I would have paid whatever). To make things worse, it was well over a month and Mike didn't respond to two "please update me" emails over the timespan. So, crummy communication.

But the bummer thing is that, when I got the bracelet back, it still didn't fit her right. It was a LITTLE shorter, but they had also moved the buckle over all the way, which I could have done without sending it to doggone China. I had SPECIFICALLY asked him to remove links and he specifically DID NOT DO SO. I knew it wasn't going to work otherwise, as I told Mike when he wrote me telling me he was going to tighten the bracelet rather than remove links. He didn't respond to my email questioning that decision.

Finally, well before I posted this, I wrote to Mike saying that I wasn't as pleased with the work he had done. I was assuming he was at least going to make a gesture such as "please send it back and I will fix it," or maybe even an apology. So, I think I gave him a chance to address my concerns before I told you folk about it.

But, again, dead silence.

I just think he could have done a WAY better job all around.