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14 December 2013, 04:17 AM | #1 |
"TRF" Member
Join Date: Dec 2012
Real Name: Vince
Location: England
Watch: Too many!
Posts: 5,744
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New watch needed repair...
I recently bought a new 116613 from my AD and after a week or so I noticed a tiny chip in the crystal. I checked a picture I'd posted on here when I first opened the box, and sure enough it was there from the start. It was so minor that not a big surprise we missed it; these things happen.
I took it back to the AD who said they'd sort it ASAP, no questions asked. A week later later it arrives back with a new crystal and a couple of small gifts. Awesome experience as always, these guys really are great to deal with, won't ever buy elsewhere.
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