Following my RSC NY Saga

[Evil-Twin]

Originally Posted by DJJon

Bill, your saga is truly an indication of a mess made by Rolex and I am sorry you went through it and I hope they are more clear in the future to other customers etc etc etc - BUT they gave you money to fix something outside their own shop -THEY REFUSED TO DO ANY WORK>>>>>> and without prior written authorization -that's unheard of in the business world ! NO we threatened to sue them So YES to that I tip my hat to Rolex! Dude they are trying hard to placate you 'after the fact'. DUDE !!! my ass.. no one can be that clueless Throw them a bone, you got $250 off a big bad multi-national corporation for work by others Yes this one little 69 year old guy senior citizen with cancer went after the big bad multi-national company and won.

.
You are absolutely clueless.... ROLEX did Nothing, absolutely nothing ,This is the second time I pointed this out "TO YOU "..
Ill say it again, We had to strong arm them.. force them to return my money...Point the letter of the law at them and threaten them with litigation. Didn't you read the part about we had to force them under the law that their contention was fraudulent. It didn't take much to force them to see that their bate and switch methods would go much father if they didn't concede to our demand. They were and are stupid enough to print out on their website what one receives when they send their watch in for a full service.. the " FULL SERVICE " includes repairing and polishing the bracelet ( step # 6 ). Its free because its included in the 600 dollar service not an extra cost item. There are no caveat in the ten point service. they completely dropped the 6th step from my fully paid service.( Its part of the 600 dollar full service agreement ) Michael young ' service also matches Rolex's service almost to the letter, on his website so The cost to repair and polish a bracelet , that " WAS repairable " and Not unrepeatable as Rolex tried to say. according to MY was used to establish the worth of step # 6. had to do because Rolex failed to give me the service they said they would. Rolex doesn't deserve the sweat off my nuts. IM sorry you lack the comprehension to see Rolex did nothing at all to make this right, If the law was not on our side, and the fact that they were so blatant in their dis-service. They would not have to return my money.
Rolex use to be a world class company, but RSCNY proves that they have become a half assed company.
Go get some reading and comprehension courses at a local community college, because you could use some. I had to explain this " Twice " to you, and you still don't get it.
Bill l