AD Incompetence

[Tyl3r]

Hello All,

I purchased a brand new Daytona the other day at an AD. Toward the end of the purchase an employee of the store asked if I wanted the bracelet sized. I said I did. However, I mentioned that dealers have scuffed/stripped my bracelet screws in the past. His response, Rolex screws are difficult to get out.

At this point my heart is racing. What kind of response is that? I hesitantly hand over my brand new Rolex for sizing. When I get it back, I look at the screws and they are severely damaged. I was thinking what the heck did I just do.

Am I being too OCD? I plan on going to the NY RSC this week. What should I expect from them? Will the screw they replace be flush with the link like they come from the factory? Should I just absorb the cost and purchase new links?

Thank you,
Tyler

EDIT: I just found out that the person who sized the bracelet was not the owner.