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TPL1979 · 25 February 2015, 01:48 PM

Greetings Forum,

Dropped off my 18038 Day-Date for a long overdue service/refinish at the NYC Service Center today.

I inquired with the service consultant about replacing the current Black, Stick Marker dial with a White, Roman-Numeral dial. She departed to the service area and emerged a few mins later saying the only White dial they could offer me was another Stick-Marker dial. Something about they'll only offer whatever was an original dial option for that model was said. Does this sound/seem correct?

For $600 plus another $150 for new hands (and they keep the orig dial), you'd think I could get what I want?

My repair estimate is due tmrw. I'd appreciate any/all forum feedback as to how best to proceed.

Thanks!
Tom

25 February 2015, 01:48 PM	#1
TPL1979 "TRF" Member Join Date: Jan 2014 Location: NY Posts: 5	NYC RSC won't change my dial! Greetings Forum, Dropped off my 18038 Day-Date for a long overdue service/refinish at the NYC Service Center today. I inquired with the service consultant about replacing the current Black, Stick Marker dial with a White, Roman-Numeral dial. She departed to the service area and emerged a few mins later saying the only White dial they could offer me was another Stick-Marker dial. Something about they'll only offer whatever was an original dial option for that model was said. Does this sound/seem correct? For $600 plus another $150 for new hands (and they keep the orig dial), you'd think I could get what I want? My repair estimate is due tmrw. I'd appreciate any/all forum feedback as to how best to proceed. Thanks! Tom

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