About to buy my grail, have last min. questions?

[g-boac]

Originally Posted by kunlun

An EU warranty card without a letter from the AD will not have a warranty honored at RSC in the U.S.. Keep thst in mind. If there's a problem, you're on your own.

What references do you have regarding this policy? For example: personal experience, letter, or e-mail from RSC? And what specific requirements or phrases would such a "letter from the AD" need to contain?

Not saying your information is not accurate, but trying to get concrete facts out in this thread, so it can be as useful to members as possible.