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Old 22 January 2017, 02:39 AM   #23
nibbl3s
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Join Date: Nov 2015
Location: Nashville
Posts: 60
Update.

Called corporate today. A formal complaint was lodged when I reached out to them on twitter. They have 20 hrs left to respond. She was even surprised no one has reached out to me

Called the hotel again. Of course, no management was in. I was redirected out the supervisor of house keeping. She was very understanding, but could not help as she only worked weekends. She did let in that the other person who file a complaint is on the same floor.

She did, however, provide the only semblance of customer service and phoned me after she checked around lost and found. Even though i knew it would be futile, I appreciate the effort at this stage.

Will continue to update.
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