Any US Lawyers out there....

[Launch Mini]

that might be able to help me.
Short version of my story.
While staying in a Hotel near Disneyland, our room was robbed.
Police, management etc were all notified.
In reviewing our "room key access" we determined that there was an "extra" key made for our room, and during the day of the robbery, this key was used to access our room.
However, only 11 minutes before this key accessed our room, one of Housekeepings keys was used to enter our room.
Then 2 hours later, housekeeping again entered our room, using a differnt key.
From what I have gathered, the Hotel & their insurance co, are only covering $250/location of theft. ( ie pouch, purse, etc)
Now the value of items stolen was not important (FYI $800 cash & one gold chain were stolen), BUT the lack of concern by anyone in charge is baffling me.
The Hotel is refusing to answer any of my questions ( who issued this KEY #4, when was it issued, why was housekeeping in our room so many times that day, etc)
They supposedly conducted their own investigation, but are not releasing this to either me nor their Insurer.

Considering Civil Charges against the Hotel, if it was "an inside job", but would like some US Legal advise first.
Thanks in Advance.
At this point I am not publicly announcing the Hotel involved.
If your going to Disneyland, PM me and I will tell you which hotel NOT TO STAY AT.

This is a follow up to my ROAD TRIP post.