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8 June 2017, 05:30 AM | #1 |
"TRF" Member
Join Date: Oct 2015
Location: Texas
Posts: 234
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Advice on a Faulty Watch (2 services under warranty)
So I need some advice on the more experienced watch collector owners.
I purchased a watch new from an AD approximately 1.5 years ago. The warranty is 2 years and i have had to have the watch serviced 2 times now under warranty in a 1.5 year timeframe. I am concerned that the watch may be more troublesome in the future and it gives me a little heartburn to even think about or look at the watch at this point . .. even though i truly enjoy the watch itself. I am in a position where i want to complain about the watch itself . . .do i go to the manufacture or the AD (neither of which have been negative towards me). Do i ask the manufacturer to help me out or do i ask the AD to help me out? (By help me out i mean, Trade the watch in or give me a decent discount on another watch to help me replace this one.) Or do i just get a straw . . .And SUCK IT UP. -John T |
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