Damaged my 16610 case (pics)

[BlackBay]

Friends,

Once every 6 months I clean the bezel assembly from my 16610 so it will turn smooth and crispy again. One takes a thin plastic spatula and just pop off the bezel. Just put some tape to the case to prevent scratches. Unfortunately I felt too confident and thought I can do it with a kitchen knife instead. Resulting in damaging the case even though I used tape.

It's still in absolute mint condition (2010) so this small dent bugs the shit out of me. Yet, I asked the Rolex Boutique not too long ago to check the overal health of the watch and if it needs any service. The watchmaker told me I can postpone a first service easily with another 2-3 years.

As you can see, the damage covers almost the whole shiny transition part on the left lug/shoulder. It's only obvious when the light hits the case in a certain way.














It does look a bit worse in the pictures than to the naked eye, but I'd like to know the following:


- Would RSC be able to buff out the dent without rounding up the shoulders too much?
- Does this mean that if they can, they need to remove the same amount of material from the healthy shoulders to make it evenly?
- I've read that the best EU case doctors are in RSC Koln or Antwerp. Is this true?
- Can you actually meet with the watch smith in person to tell him your wishes?
- Can one confirm that Rolex can swap the bezel at reasonable price? I read once RSC charges only $75-100 for a bezel swap (not the insert).

Thank you all