RSC polished watch against instruction

[DavidUK]

Why should the OP sell and lose money when he expressly instructed his AD/RSC not to polish it and they did?

IF, as has been spotted by some here, there is metal missing AND the AD admits to not following his instructions then it is the AD/RSC who should be losing out here not their valued customer.

I'm guessing the OP will go and visit his AD and have a calm sit down talk with the owner.
As long as tempers don't flare this might just resolve the issue. As I said earlier I'm firmly in the camp of "keep it original" and may well have reacted the same way. The OP makes it clear he's in this camp too by having the thought process to warn his AD not to polish. They have, and if it bothers the OP (as it should do, hence the warning) then he's not going to be happy is he? You may have been. You may accept polished lugs and clasp. But this isn't about you and your preferences, it's about the OP's and he made it clear from the start he didn't want these to be the end result.

Why should he lose out when he's not at fault?