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subguy · 11 September 2017, 12:32 PM

My Submariner bezel (newer model, ceramic bezel, 2 tone) has started to be able to rotate clockwise. It takes a little force, not much more than the correct CCW direction. Everything seems normal when rotating CCW: normal clicking, same feel.

My authorized dealer said it absolutely had to go back to Rolex for an estimate and repair. He said he couldn't do anything for me. I said what would you estimate? He said $800 to $1000. This is outrageous IMO, isn't it? I suppose I could find a jeweler who could fix it for less, but what would that do to my future with Rolex? I've heard that if anyone else does a repair to the watch Rolex won't service it. True?

Is it ok to keep using the watch or should I get it fixed ASAP?

Does anyone have any suggestions?

11 September 2017, 12:32 PM	#1
subguy "TRF" Member Join Date: Apr 2011 Location: tn Posts: 55	sub bezel broken - please help My Submariner bezel (newer model, ceramic bezel, 2 tone) has started to be able to rotate clockwise. It takes a little force, not much more than the correct CCW direction. Everything seems normal when rotating CCW: normal clicking, same feel. My authorized dealer said it absolutely had to go back to Rolex for an estimate and repair. He said he couldn't do anything for me. I said what would you estimate? He said $800 to $1000. This is outrageous IMO, isn't it? I suppose I could find a jeweler who could fix it for less, but what would that do to my future with Rolex? I've heard that if anyone else does a repair to the watch Rolex won't service it. True? Is it ok to keep using the watch or should I get it fixed ASAP? Does anyone have any suggestions?

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