AP polished for the first time by APSC.

[BMW335D]

Originally Posted by P2725TMB

Hopefully all will be sorted if AP Le Brassus are on the 'case', but this sounds insane! There's no reason to re-polish / re-finish the whole case just for one tiny missed scratch.

Haha! Le Brassus said that they have never seen screws sticking out like this!
I will get a new buckle but I am not satisfied with that.

Originally Posted by Eiso

That's scary to have heard all these.

I am scared to keep all my APs and wanna sell them all.

Shit happens, AP is not bad. When they are on the case, they fix it.

Originally Posted by Jidonsu

A couple of years ago, I bought a used IWC 3227 Ingenieur. It had some light wear on the case answer had not been serviced. No worries, I thought, I’ll just have it serviced and refinished! I dropped it off at the IWC boutique and off it went to the Richemont group service center in Texas. Came back and what happened? The case corners were all rounded off and the whole watch had too much metal removed. The case still had marks on it from the lathe or lapping machine that they used, basically circular scratches from tools . I immediately complained. Sent it back and they offered to refinish it again. I wrote a strongly worded letter regarding why polishing again would be useless at this point since they already took too much metal off. I asked for a new case. The “head watchmaker” actually agreed, and they had to get Switzerland to make a new case since it was then a discontinued watch, or so I was told. No matter, got a brand new case out of it. You can try for the same.

I know the feeling. I think that they have to come with a solution that is realistic.

Originally Posted by Bello_nyc

Wow

Woooaw.

Originally Posted by solrac6262

wtf, how long you been with out a watch? not acceptable, you should also ask for a discount for all this waste of time.

Case looks the same in your pictures, for sure it was only the screw, you can tell by looking at the before and after pictures at your strap the case is in alligned in the same position, actually on the after the strap looks better lol

GL

Haha, bro, more than 6 months now.
The 1st time that the watch was back the screws were sticking out, no contrast on the buckle and a dent on the case (very very small however).

2nd time, screws OK,dent polished away, buckle contrast OK, buckle polished so much that it looked fake.

Now the watch is there for the 3rd time. They will replace the buckle (so they know that they fucked it up).

Le Brassus is following the moves strictly. Also AP benelux is communicating with me, so let’s wait for the final solution. Let’ see how AP solves this.