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Old 25 May 2018, 01:23 AM   #1
adg31
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Join Date: Oct 2010
Location: Leicestershire
Posts: 314
End of an era

Today marks something of a personal watershed for me having owned Rolex watches for the past 30 years of my life since I turned 21. I even considered myself something of a fanboy for the brand for much of that time.
However after an awful experience with their UK Service Centre last year I decided that I really didn't want to rely on them for future service of my watches.
Thanks to the Watchfinder team I sold my final two Rolex watches today for what I considered a fair price so am now Rolex free!
It is interesting to see how the Rolex brand has evolved over the years from being a maker of slightly understated, good quality watches - that were readily available - and supported with excellent service.
Today, they increasingly seem to have become a piece of jewellery which they are giving you the privilege of buying. However this is only if you make it to the top of the AD list and will put up with nonsense such as sticker removal and Warranty Card retention before you can be trusted to behave as required.
At the same time their customer service has (in my experience) tanked to a low point of 'why are you complaining that we scratched your watch whilst trying to regulate it?'
Not exactly a rant but I wanted to mark the end of a personal era - and also say how good I found Watchfinder to be when selling a watch if anyone else is looking to sell their watch.



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