Persistent issues with RSC NYC

[albmich]

My SD4k randomly filled with water after I owned it for a year (I bought it brand new from AD).

When I called RSC NYC they said it was probably my fault but I could bring it in. I brought it in and it failed the pressure test - the helium escape valve was malfunctioning. They rebuilt the movement and replaced the HEV and I got the Watch back after like 4-5 weeks.

Immediately I noticed huge scratches and smudges on the hands and tons of smudges on the inner flange. I brought it back and after 2-3 weeks they replaced the hands and cleaned up the reflector ring.

Last night I just noticed tons of debris inside the watch. Particles on the dial and lint/fuzz on the dial and on the inside of the crystal.

I’m just beside myself right now. I’m considering sending it to Dallas but I’m waiting on a call back from the supervisor at RSC NYC.

Is anyone else having issues with NYC?! I used to do some amateur watchmaking myself and these seem like absolutely inexcusable mistakes.