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Old 18 October 2018, 12:13 AM   #1
Alex21
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Join Date: Dec 2017
Real Name: James Bond
Location: Palace hotels
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Posts: 156
Solution to counter buyer claiming he received shipping without watch inside?

Hi TFR,
Today i stumbled on one sad story where buyer didn't get the watch he just purchased :
https://www.rolexforums.com/showthread.php?t=610326

As first-timer seller myself, i thought about this issue and i might have found a solution to counter this type of issue in future.
I just want to validate it with our community and read your feedback first.

The problem : Buyer claims he never got the watch he bought.

Solution : In future, seller will have to video record with his cellphone the whole transaction at shipping carrier. This means seller will have to clearly video tape the box opened showing the watch inside and the shipping employee holding it before packing it for shipping. That way, this will clear seller name in any bad situation regarding shipping. Also, that video could discourage any buyer claiming he never got the watch and steal buyer money and on top of that this video could be a proof of claim to shipping carrier for the lost of the package content and/or for the authority to investigate this issue. So works every way.

What do you guys think?
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