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Old 28 March 2019, 04:30 AM   #1
Car32
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Join Date: Jan 2018
Location: USA
Posts: 397
To Warranty or not?

Hi all, thought I would get your advice: I have a DaytonaC purchased from AD almost 3 years ago (11/2016). Recently, the rotor has been making A LOT of noise, much more than I noticed ever before.

I know the 4130 uses ball bearings for the rotor, however I strongly suspect there could be something wrong because the noises includes an (increasingly frequent) “ZZZIIIIIIIIPPPPPP!!!!” Sound, which sounds very much like zipping up a zipper very fast. I suspect its either the rotor scraping against the case back or any oil on the ball bearing having dried out? This sound is loud and I can hear it when moving my arm around, I am not just shaking the watch by my ear.

For context, I also have a black DaytonaC and I can hear some noise when shaking by my ear but it is quiet and there is no ZIIIIPPPPPP sound.

I know I can just send to RSC (I work very close to the NYC RSC) but I am super OCD and am afraid it might come back with dings/dents - which is not unheard of from others’ experience with NYC RSC on this forum. For the record, I don’t care about surface scratches, but a ding/dent on say, the corner of lug would REALLY bother me. And there could be other problems (scratched dial, hands, etc, dust introduced under the glass, etc).

My dilemma: should I send in for warranty work and take the chance on additional issues like those stated above OR wait until closer to the end of the 5 year warranty period to see if there are any time keeping issues (currently there are none), risking further potential damage to the movement but knowing it will all be fixed under warranty anyway?

Thanks for your thoughts!
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