AD damaged my watch

[ca03142]

My Rolex 1625 Turnograph required the security ring replaced because the dial fogged once. The watch was serviced back in 2017 for the part to be ordered and replaced, this was probably around late October, early November. According to the jeweller, the order for part 319-1625 was placed on Nov. 30th, by December 14th the part was still in backorder. Therefore, I decided to procure the part myself and have someone install it. The dealer never provided an ETA for the job to be completed. Additionally, AD owner owners, is refusing any responsibility for this issue.

Upon close inspection on 3/29 I noticed that the crystal has two chips that I did not cause, dust and specks on the dial, and what seems to be a lume dot that fell off.