Weird NYC boutique experience TL:DR

[Daytona116500]

So I moved to NYC 2 years ago from LA. I went into the boutique one of my 1st weekends and asked to put down a deposit for a 15450ST-03 and was told at that time they were not taking names for that year and come back in January. I went back in January of 2018 after SIHH and again was told the allocations were less that they expected and so I didn't make the list. Pretty bummed of course, but I was determined to somehow get one and went back to the boutique a few times throughout the year to check out what they had in the case and chat with the sales associates.

Fast forward to this year, called the store manager Susan to see if I can get on this year's list and she again told me no. My son was just born this January and his initials are AP and I wanted to get him an heirloom I can pass down one day. Frustrated, I went back to the boutique to ask if anything what can I do. It just so happened their NA CEO was at the store that day and we came to find out we lived in the same area of Brooklyn. He instructed one of the sales people there to take a deposit for me. Obviously I was thrilled and was given a May timeline to receive the watch.

About 3 weeks ago I went back in to check the status of things and the store manager was kind of rude to me, she told me I was 5th on the list and I'm the last one to get the 15450 this year and I don't need to keep coming in and checking in, they would call me when it arrived. No BS!

I called the boutique over the weekend after sitting on how I was spoken to by Susan and wanted to give some feedback and the sales associate actually told me my watch was at the store and had been there for a week. Weird. No call, and I was told I wasn't getting one until the end of the year.

So, I went to pick it up today and after reading all about how some of you were treated when you got your AP's - champagne and company swag, etc I was feeling rally excited.

My experience picking it up was NOTHING like that. When I got there and asked how the watch came early - I was told I should have "never" gotten a watch, but I guess the NA CEO who is no longer there - allocated me a watch when the boutique wasn't getting that many so they had to find me one. Obviously I'm very appreciative of getting the watch and all that but it's not a good feeling to be told I should shave "never gotten it".

Furthermore, I asked about expanding my collection and adding a ROC or 15500 and they told me they probably couldn't get me either since many other customers have expressed interest.

They didn't offer to size my watch, no swag, I had to ask them for a bag to put the watch in since it was raining today - mind you this was at 11:30 in the morning and no one else was in the store.

Long rant I know, and I love the watch but it sucks knowing instead of building a relationship and more pieces now I have to go elsewhere.