Have you hugged your AD today?

[BlueHeron]

I stopped by a local AD recently and heard terrible stories about salespeople getting yelled at on a daily basis by customers (or prospective customers) who are outraged that they haven’t gotten their requested watch yet despite stopping in, being a long-time customer, etc.

The quote was “we are afraid to answer the phone at this point.”

Now that is some pain in one’s daily job, a true horror show, and we must ask: have you hugged your AD today?

PS: I need to post an Incoming thread..