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Old 11 September 2019, 12:17 AM   #1
dinosaysrawr
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Refinishing by RSC?

So I dropped off my 16570 Explorer II I bought pre-owned at the Rolex service center in NYC, and received a service estimate from them. In it, they're saying that the watch has no service history with RSC, and the the finishing on the watch is "non-Rolex". Now, when I dropped off my watch I did say no refinishing but since the finish on the watch is non-Rolex, they're asking if I want to get it refinished.

The watch does have some scratches, but nothing major. Do you think it's a good idea to get RSC to refinish it? I know about refinishing an original finish takes away value but since the watch already had been polished once by a non-Rolex watchmaker, I'm wondering if it would be better to get it refinished by RSC.
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Old 11 September 2019, 12:23 AM   #2
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Last time my AD sent my Daytona in to Rolex for a warranty repair it came back refinished I was never asked.
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Old 11 September 2019, 12:25 AM   #3
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Originally Posted by Gold Crown View Post
Last time my AD sent my Daytona in to Rolex for a warranty repair it came back refinished I was never asked.
Well I told them no refinishing and they sent me an email with pictures/detail regarding non-Rolex finish and asked if I really wanted no refinishing
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Old 11 September 2019, 12:27 AM   #4
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Clearly they are recognizing it was previously done and poorly.
I would definitely have no issues with letting them rectify it.
What will be removed is negligible.
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Old 11 September 2019, 12:28 AM   #5
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If it's not an original finish then I'd get it refinished at RSC.
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Rolex uses rare elves to polish the platinum. They have a union deal and make like $90 per hour and get time and half on weekends.
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Old 11 September 2019, 12:28 AM   #6
Gold Crown
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Clearly they are recognizing it was previously done and poorly.
I would definitely have no issues with letting them rectify it.
What will be removed is negligible.
I agree.
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Old 11 September 2019, 12:33 AM   #7
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Let them do it. They have a new machine to refinish the watch keeping the edges they way they should be.
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Old 11 September 2019, 12:34 AM   #8
dinosaysrawr
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Originally Posted by ltmgeller View Post
Let them do it. They have a new machine to refinish the watch keeping the edges they way they should be.
Interesting, I told them to go ahead and refinish the watch. In the meantime, do you have any more info on this?
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Old 11 September 2019, 12:41 AM   #9
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You did the right thing, getting back a watch after full service is like getting a brand new piece
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Old 11 September 2019, 01:13 AM   #10
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Quote:
Originally Posted by dinosaysrawr View Post
So I dropped off my 16570 Explorer II I bought pre-owned at the Rolex service center in NYC, and received a service estimate from them. In it, they're saying that the watch has no service history with RSC, and the the finishing on the watch is "non-Rolex". Now, when I dropped off my watch I did say no refinishing but since the finish on the watch is non-Rolex, they're asking if I want to get it refinished.

The watch does have some scratches, but nothing major. Do you think it's a good idea to get RSC to refinish it? I know about refinishing an original finish takes away value but since the watch already had been polished once by a non-Rolex watchmaker, I'm wondering if it would be better to get it refinished by RSC.


I guess I'm in the minority, if you didn't think it needed a polishing in the first place, then don't do anything. IMO a watch only has a few polishes in it before it is over done. I'd save the Rolex refinishing for the next time you really need it.
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Old 11 September 2019, 02:41 AM   #11
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Non-Rolex finishes are hit or miss and mostly miss and the steel looks hideous. I'd rather trust the RSC on this case.
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Old 11 September 2019, 07:43 AM   #12
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Quote:
Originally Posted by othertbone View Post
I guess I'm in the minority, if you didn't think it needed a polishing in the first place, then don't do anything. IMO a watch only has a few polishes in it before it is over done. I'd save the Rolex refinishing for the next time you really need it.
Agreed.
I'd leave it for now and revisit the option on the next service.
I suppose it depends on how good one wants the watch to look overall
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Old 12 September 2019, 05:49 AM   #13
GarbanzoNegro
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Any pics on this “non Rolex refinishing”?
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Old 12 September 2019, 06:42 AM   #14
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Quote:
Originally Posted by dinosaysrawr View Post
Well I told them no refinishing and they sent me an email with pictures/detail regarding non-Rolex finish and asked if I really wanted no refinishing
Don't buy into all this "no refinishing" nonsense.

You want your watch to look it's best after a service call. If this watch was improperly finished, then let them put it right.

You don't ever have to have it done again, but at least you know that you are starting in the best possible condition.
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Old 30 September 2019, 10:25 AM   #15
lvgeroni
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Maybe Rolex RSC is spreading the No-Refinishing craze so less work for them! Hehe :)
Unless your watch is a vintage collectible, have them refinish it!
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Old 30 September 2019, 12:27 PM   #16
inadeje
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I would definitely let them bring the watch back to original polish spec.
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