I'm annoyed with my AD

[Mr. Miami]

Interesting that they wanted you to bundle even though you purchased from that before. Lucky for me, I’m in to the YM line and those are plentiful with most not having a wait to my knowledge. Sorry to hear that.

[Dr.Brian]

I, like most here, can afford to jump to Vacheron, AP, etc. This is the stuff that makes the jump easier to justify. Years on a waiting list for a machine made steel watch? Bundling sales with crap I don’t want? They must think they’re a car manufacturer combining the safety upgrades with the premium packages? The market is down 1/3, the 1st wave of infected haven’t even hit the hospitals yet. Good luck selling them when the store is closed for 8 weeks Champ.

[Whitnail]

Originally Posted by Dr.Brian

I, like most here, can afford to jump to Vacheron, AP, etc. This is the stuff that makes the jump easier to justify. Years on a waiting list for a machine made steel watch? Bundling sales with crap I don’t want? They must think they’re a car manufacturer combining the safety upgrades with the premium packages? The market is down 1/3, the 1st wave of infected haven’t even hit the hospitals yet. Good luck selling them when the store is closed for 8 weeks Champ.

Well said. Karma will serve up a bitter riposte to rapacious ADs such as this one. Rolex might wind up with a poke in the eye as well.

[gh0stleader]

Originally Posted by Whitnail

Well said. Karma will serve up a bitter riposte to rapacious ADs such as this one. Rolex might wind up with a poke in the eye as well.

I couldn't think of a better word to describe dealers like that...

One of the the A.D.'s I visited a while back told me they hadn't seen SS sports models in years in their shop, as I observe a nearly entirely empty Rolex inventory in their display.
I reply back, maybe b/c management is bundling up the SS models with slower selling models and selling them off to GM?

LoL.

His tune changes to, "well we do get them but we basically sell them to clients who've spent $500K". To which I reply, "that's amazing! DeBeers has been announcing quarterly downward slides but somehow you guys are not only managing to out sell your competition but keeping the customer who can afford $500K of jewelry patient enough to wait for your SS inventory to populate".


I hate lumping Rolex w/ slimy A.D.'s but Rolex needs to get a handle on this before they "sega dreamcast" themselves... (i.e., hype around the product faded due to lack of availability and the actual availability of other equally as good, if not better products)

[shawn13ca]

Originally Posted by gh0stleader

I hate lumping Rolex w/ slimy A.D.'s but Rolex needs to get a handle on this before they "sega dreamcast" themselves... (i.e., hype around the product faded due to lack of availability and the actual availability of other equally as good, if not better products)

Actual availability of better product is already there with Grand Seiko. Omega is not that far off. Rolex, even though I like my watch, is not miles ahead of everyone else. They should really be careful. Present times show that all good times can end pretty fast for big companies.

[Ragna]

Originally Posted by gh0stleader

[...]i hate lumping Rolex w/ slimy A.D.'s but Rolex needs to get a handle on this before they "sega dreamcast" themselves...

This analogy made my day.

[calh22a]

Sounds like an AD to avoid. They don’t seem to value repeat customers.

[johnorpheus]

Yeah, I'd be pissed. Sorry to hear about that. Sucks to go in there, try on an available watch, fall in love, and then have the AD go full douche.

[Pw92676]

Lousy SA. Sucks that it’s happening.

[shawn13ca]

That AD deserves a Darwin award for being so dumb in a crashing economy.

[RyanO]

Originally Posted by shawn13ca

That AD deserves a Darwin award for being so dumb in a crashing economy.

Couldn’t agree more. This is no time to be playing these games. So very short sighted.


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[JamieDm4]

What a shame...happenings like this are a black eye on the brand, especially considering what's currently going on the world.

[Robf52]

it'll be nice to have the shoe on the other foot. I love the product but AD sales tactics like this are a complete turnoff.

[sousukef]

Sorry to hear about your crappy experience. I’ve seen a lot of incomings purchased from AD’s without bundling or even history. Try another AD that deserves your business.

[zion_rasta]

We blame flippers too much. ADs are doing it to maximize revenue.

[AbsolutelyROLEX!]

What they demanded is not illegal
Rolex wont do anything if you complain
Best thing done there was walk away

[Frank90402]

I wouldn’t have taken it personally. I would probably have made a counter-offer to buy it at a 15% discount. Pretty cool watch.

[cerendigit]

Originally Posted by Greg 59

I was told I could buy it if I bought some jewellery aswell or a 36mm datejust.
I immediately found myself going from feeling very positive to a feeling of resentment and distrust.

So you guys still haven't realized how that works yet or ?

Originally Posted by Greg 59

Earlier we had been talking about flippers and how bad they were for the industry and if anyone ever flipped a watch they had sold they would blacklist them and yet not 15 minutes later the AD is doing something I consider to be just as underhand.

I love how you talked to them about flippers as the "bad guys", and "I would never do that", thinking that that's the criteria they use for knowing who to sell watches to

[Greg 59]

Originally Posted by cerendigit

I love how you talked to them about flippers as the "bad guys", and "I would never do that", thinking that that's the criteria they use for knowing who to sell watches to

Actually, to clarify... the AD had seen a Submariner 116610LV on Facebook marketplace and knowing that I have one (purchased overseas) enquired if it was mine and if I was selling. I don't sell my watches. I then went on to point out that I had seen many watches for sale online where their address details were clearly printed on the guarantee card. It was at that point that the discussion broadened to talk about 'flippers' in general. I think they wanted me to know they don't agree with it.
I personally think it's appalling that AD's are selling their stock to people who they know full well are then selling on almost immediately.
You can't convince me that all these high value customers are just buying endless numbers of watches over and over and over.
If a client is spending between$100k and $200k per year on Rolexes you can bet your bottom dollar he/she is also selling between $100k and $200k too.

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[ganiccus]

Originally Posted by Greg 59

Actually, to clarify... the AD had seen a Submariner 116610LV on Facebook marketplace and knowing that I have one (purchased overseas) enquired if it was mine and if I was selling. I don't sell my watches. I then went on to point out that I had seen many watches for sale online where their address details were clearly printed on the guarantee card. It was at that point that the discussion broadened to talk about 'flippers' in general. I think they wanted me to know they don't agree with it.
I personally think it's appalling that AD's are selling their stock to people who they know full well are then selling on almost immediately.
You can't convince me that all these high value customers are just buying endless numbers of watches over and over and over.
If a client is spending between$100k and $200k per year on Rolexes you can bet your bottom dollar he/she is also selling between $100k and $200k too.

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Kinda bad taste from your AD to assume you are the guy flipping his Hulk just because he saw one popping on marketplace. And though I understand bundling is not against Rolex policies and many ADs need to make better margins by employing this tactic, I seriously question your sales associate judgement to pull that stunt when almost nobody is looking to purchase luxury goods right now.

[Batman85]

If a client is spending between$100k and $200k per year on Rolexes you can bet your bottom dollar he/she is also selling between $100k and $200k too.

——-

Agree completely to quote the OP above. Those that have the money to spend 100s of thousands regularly at these AD are most likely flippers - ADs are just too thick to see it or are in it (most likely the latter).

[GradyPhilpott]

If the watch was in a coffin, clearly it was deceased and prepared for burial.

I agree that that is a very questionable business practice and I wouldn't do business with that firm in the future.

[aw9nineteen]

Better than me. I would have purchased both.

And then returned two days later and returned the jewelry. They want to play checkers, but I'm playing chess :)

[Fred48]

Originally Posted by aw9nineteen

Better than me. I would have purchased both.

And then returned two days later and returned the jewelry. They want to play checkers, but I'm playing chess :)

C'mon, you really think the AD wouldn't have that scenario covered?

[donas]

Seems to be about standard now. I was at an AD in SC and asked if they had a waiting list for a particular watch and was told that they did and I could be put on it if I purchased $300 worth of merchandise....and that's just to be put on the list! Ridiculous.

[214270Explorer]

What you really mean is that you are annoyed with your EX AD.

Yeh. AD's such as that can eat their stock IMHO.

And he likely then figured his "good customer" is never to return . . .

[boogiebot]

I don’t understand why Rolex doesn’t increase the supply of the sports watches and decrease the supply of the Datejust.


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[eonflux]

Originally Posted by boogiebot

I don’t understand why Rolex doesn’t increase the supply of the sports watches and decrease the supply of the Datejust.


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Exactly.

I’ve heard it said that Rolex knows exactly what it is doing with pricing, the market, greys, etc. How can that be if DJs regularly have to be unloaded to greys and SS sport watches command such premiums?

Trying to determine who will be a flipper, withholding warranty cards, etc, are inefficient and ultimately ineffective methods of controlling the market.

[scheneider]

just wait 1-2 months. table is turning

[shaunylw]

Walk back in two months from now and tell them you will buy it at 20% off. People are out of their minds. Existing customer, has already bought 2 watches, and they want to bundle?! Lol.


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