ROLEXROLEXROLEXROLEXROLEXROLEXROLEXROLEXROLEXROLEXROLEXROLEX
14 July 2020, 09:38 AM | #1 |
"TRF" Member
Join Date: Jan 2019
Location: Online
Watch: 116610LN
Posts: 97
|
Tudor GMT Date Wheel Round 3
Pulled off my 116610LN this morning to change it up and was shocked to see this again!
The date wheel stuck between two days lol in the past 15 months i have had the date wheel issue 3 times. After the second time Rolex customer service division and my AD actually offered to replace the entire watch in Oct 2019. That replacement watch worked perfectly until today. Guess we're back to square one What would you have them do? Keep servicing it or ask them to buy back the watch and trade up to a Datejust or maybe a BLRO if i get lucky?? Sent from my iPhone using Tapatalk |
14 July 2020, 09:41 AM | #2 | |
2024 ROLEX SUBMARINER 41 Pledge Member
Join Date: Jul 2013
Real Name: Mike
Location: Downy Ocean Hon
Watch: my money leaving!
Posts: 13,796
|
Quote:
Sent from my Samsung Galaxy S10 using Tapatalk |
|
14 July 2020, 09:56 AM | #3 |
"TRF" Member
Join Date: Jun 2017
Location: Odorious Onion
Watch: yes, it's hipster
Posts: 1,587
|
Wow. I've heard of this happening twice, but not three times. I would suggest calling Tudor directly and getting an answer from them.
__________________
Here come dat boi Jerry |
14 July 2020, 10:30 AM | #4 |
"TRF" Member
Join Date: Aug 2017
Location: Dense Rainforest
Watch: Aqua Terra
Posts: 514
|
This needs to get more attention.
Why don't the Youtubers cover this? Afraid they'll anger Tudor and they'll lose whatever special privileges? |
14 July 2020, 10:36 AM | #5 | |
"TRF" Member
Join Date: Jun 2017
Location: Odorious Onion
Watch: yes, it's hipster
Posts: 1,587
|
Quote:
Now, someone's Tudor GMT failing 3 times? That's fresh news.
__________________
Here come dat boi Jerry |
|
14 July 2020, 10:37 AM | #6 |
"TRF" Member
Join Date: Jun 2018
Location: East Coast
Watch: 16610
Posts: 4,933
|
You have to wonder what the deal is. Its not like Rolex does not know how to put together a date wheel. I know this is a small sample of the Tudor GMT, but there has been lots of date issues on this model. I would say look Tudor, with all these problems I want to me moved to 1st on the Daytona list or get first dibs on the new releases this year!
|
14 July 2020, 10:38 AM | #7 |
"TRF" Member
Join Date: Dec 2019
Location: SA,TX
Watch: 16570,BLNR,116610
Posts: 2,241
|
|
14 July 2020, 10:43 AM | #8 |
"TRF" Member
Join Date: Jan 2018
Location: Earth
Posts: 1,550
|
There should be a lemon law. And that should fall under it. 3 issues in 15 months is too much. If they offer you to give you refund, take it. If they offer you a credit towards BLRO and perhaps bump you on the list, definitely go for it.
|
14 July 2020, 10:46 AM | #9 |
TRF Moderator & 2024 SubLV41 Patron
Join Date: Jul 2013
Real Name: Adam
Location: Far East
Watch: Golden Tuna
Posts: 28,826
|
Kind of a disappointing issue for a company that made the first date-window watch 75 years ago.
__________________
_______________________ |
14 July 2020, 10:55 AM | #10 |
"TRF" Member
Join Date: May 2018
Real Name: Jared
Location: Westchestah
Watch: 116200
Posts: 814
|
Didn’t Rolex invent the automatically changing date wheel, like however many decades ago? Wtf.
|
14 July 2020, 11:46 AM | #11 |
"TRF" Member
Join Date: May 2017
Location: PA, US
Posts: 565
|
I feel for you. What a nightmare. I thought they had this issue sorted.
|
14 July 2020, 12:10 PM | #12 |
"TRF" Member
Join Date: May 2017
Real Name: Alan
Location: Northern, CA
Watch: 116334
Posts: 2,215
|
The Tudor MT5652 movement arrived in 2018, and improvements will be made as the movement gets improved during the product run. I haven't found anyone write up what the actual issue is that is causing this flaw. But I am sure that if you send the watch in for service the service center installs all of the improved parts avaialable as of that date. Purchasing a new watch, depending on when it was manufactured may or may not have all of the latest refinements. Not all watches will fail so they just repair those that get sent into the service center, and add the upgrades to watches being assembled at the time of the updates.
__________________
Rolex 116334 126600 228235 |
14 July 2020, 12:34 PM | #13 | |
"TRF" Member
Join Date: Jan 2019
Location: Online
Watch: 116610LN
Posts: 97
|
Quote:
Will let you guys know what Tudor decides to do when i hear back |
|
14 July 2020, 12:41 PM | #14 | |
"TRF" Member
Join Date: Jan 2019
Location: Online
Watch: 116610LN
Posts: 97
|
Quote:
I know the "updated" movement has been around for at least 6-8 months before I got my new watch. Even if they offer to fix it, i'm not trying to have it sit at RSC for 2 months every 6 months. Its pretty much ruined the enjoyment of the piece for me. |
|
14 July 2020, 12:57 PM | #15 |
2024 Pledge Member
Join Date: Dec 2006
Real Name: D'OH!
Location: Kentucky
Watch: Rolex-1 Tudor-3
Posts: 36,217
|
That's a shame to see this recurring issue. The date it was made doesn't seem to make a difference. Those with & without the date issue both appear across it's manufacturing lifetime. Mine was purchased new in late 2018 and continues to run flawlessly with freakish accuracy.
dP
__________________
TRF Member# 1668 Bass Player in TRF "AFTER DARK" Bar & NightClub Band Commander-in-Chief of The Nylon Nation The Crown & Shield Club Honorary Member of P-Club |
14 July 2020, 01:25 PM | #16 |
2024 Pledge Member
Join Date: Jul 2019
Location: UK
Posts: 1,155
|
Sorry to hear this OP.
Mines currently away for repair and my confidence in the brand and the AD is pretty much at zero right now. Stories like yours compound this even further. If I were you I’d be aiming for a refund or credit to trade up to something else. If mine isn’t fixed soon, I’ll also be trying that route too. As much as I love the GMT I don’t have the time or patience to deal with this on a regular basis and with new reports of this happening still coming through, it doesn’t sound like they’ve got a grasp on the issue. |
14 July 2020, 09:43 PM | #17 | |
"TRF" Member
Join Date: Jan 2019
Location: Online
Watch: 116610LN
Posts: 97
|
Quote:
Sorry to hear you've got the same issue! Hopefully yours gets resolved soon. I agree, at first I loved the watch but having it happen 3 times completely ruined it for me. We'll see what they say when i pitch the idea to get the BLRO or another Rolex |
|
14 July 2020, 10:05 PM | #18 |
"TRF" Member
Join Date: Nov 2015
Location: Netherlands
Posts: 1,040
|
I have the issue as well and sent mine in through the AD last week. I mentioned that its been a problem with other owners (needing fixing more then once) and they assured me that its been remedied and won't occur. If it does in fact happen after being fixed I will ask them to arrange a BLRO instead and the watch returned...
|
14 July 2020, 10:09 PM | #19 | |
"TRF" Member
Join Date: Jan 2019
Location: Online
Watch: 116610LN
Posts: 97
|
Quote:
BLRO's for everyone |
|
14 July 2020, 10:13 PM | #20 | |
2024 Pledge Member
Join Date: Jul 2019
Location: UK
Posts: 1,155
|
Quote:
Did they quote you how long it would take to carry out the repair? |
|
14 July 2020, 10:13 PM | #21 |
2024 Pledge Member
Join Date: Jul 2019
Location: UK
Posts: 1,155
|
|
14 July 2020, 10:16 PM | #22 |
"TRF" Member
Join Date: Nov 2015
Location: Netherlands
Posts: 1,040
|
They said it would not take that long since the Rolex service department is up and running and this repair has priority....They said a number of weeks whatever that means but not the 3 months I figured on...
|
14 July 2020, 10:18 PM | #23 |
"TRF" Member
Join Date: Nov 2015
Location: Netherlands
Posts: 1,040
|
|
14 July 2020, 10:23 PM | #24 | |
2024 Pledge Member
Join Date: Jul 2019
Location: UK
Posts: 1,155
|
Quote:
Sounds similar to what they told me...2-3 weeks, and warranty repairs go straight to front of que...after 3 weeks my watch was still in quarantine which is apparently a new ‘ Rolex global policy’... I’m now in week 4 without the watch and I’m still non the wiser as to what’s going on. The AD doesn’t return calls, doesn’t update when they say they will, ignores texts and emails. |
|
14 July 2020, 10:26 PM | #25 | |
"TRF" Member
Join Date: Jan 2019
Location: Online
Watch: 116610LN
Posts: 97
|
Quote:
Honestly, when i went through the same process in the fall pre-covid the entire process took about 2 months. I can only imagine it taking longer now |
|
14 July 2020, 10:43 PM | #26 |
"TRF" Member
Join Date: Jan 2019
Location: uk
Watch: BLNR , Sub C, Exp
Posts: 459
|
The OP has my utmost sympathy its simply not acceptable from Tudor, 3 times with the same issue ! A great looking watch simply spoiled, will Tudors reputation not be damaged by this careless and unnecessary problem ?
|
14 July 2020, 10:51 PM | #27 | |
2024 ROLEX SUBMARINER 41 Pledge Member
Join Date: Jul 2013
Real Name: Mike
Location: Downy Ocean Hon
Watch: my money leaving!
Posts: 13,796
|
Quote:
Definitely keep us updated. My GMT is with RSC right now for the same issue, first time. |
|
14 July 2020, 10:53 PM | #28 |
"TRF" Member
Join Date: Mar 2016
Real Name: Brian
Location: Florida
Posts: 2,460
|
This watch is selling for less than the bb58. I am not sure how that is possible (even though I am proud owner of 58), other then the known date issues that just killed demand and desirability. It’s a shame for Tudor as it had such potential to be a flagship piece. Maybe Tudor should stick to ETA / Valjoux.
|
14 July 2020, 10:56 PM | #29 | |
"TRF" Member
Join Date: Aug 2018
Location: Middle East
Watch: Rolex / Tudor
Posts: 3,592
|
Tudor GMT Date Wheel Round 3
Quote:
If it happens twice it will happens ad infinitum. It’s obvious now that The issue with this watch has not been solved for good. Don’t know what Tudor is doing when they got our watches back for date wheel service, maybe they are buying time until they ubdate/change the whole movement Sent from my iPhone using Tapatalk
__________________
Good watches are made to tell time but some brands are obsessed to tell it in the most beautiful way possible. |
|
14 July 2020, 11:06 PM | #30 |
"TRF" Member
Join Date: Jan 2009
Real Name: Larry
Location: Kentucky
Watch: Yes
Posts: 35,055
|
Unbelievable.
Tudor: WTF? |
Currently Active Users Viewing This Thread: 1 (0 members and 1 guests) | |
Thread Tools | |
Display Modes | |
|
|
*Banners
Of The Month*
This space is provided to horological resources.