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12 February 2023, 02:58 AM | #1 |
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Servicing my 16600
Journey begins today. I had called RSC Dallas a few weeks ago. They send me their box. Getting it ready now. And it’ll go to the post office here in Georgia today. Fully insured.
I’m still on the fence if I should put an AirTag in the box or if that will cause issues. I’m aware that I may not get it back. |
12 February 2023, 06:45 AM | #2 |
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Off it went. Scheduled to arrive at RSC on Tuesday.
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12 February 2023, 07:19 AM | #3 |
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Have you specifically ask not to polish your watch? It looks sharp and unpolished. If you don't ask them not to they will polish it and who knows how the polish will be
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12 February 2023, 10:03 AM | #4 | |
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I’m pretty sure that bad stuff happens when watches are already beat up with deep gouges - you know, the kind of abuse that some people celebrate here. I did ask to not swap the dial. Small differences but I don’t like the service dial compared to this “Mark IV” dial. |
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12 February 2023, 06:36 PM | #5 |
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I think you don’t understand and you have too high expectations. Your watch is very sharp and crisp. Why take the risk of getting a bad polish? They will remove all the scratches but there is a significant risk 1) brushing on lugs don’t look good 2) they over polish the watch 3) lugs become thin 4) crownguards become thin.
I mean your watch but I have seen and experienced very bad polish from RSC. Never ever polish a watch again and especially when the watch is unpolished. |
12 February 2023, 06:37 PM | #6 |
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Look at this thread. Unpolished 16600 polished by RSC with a bad polishing…
https://www.rolexforums.com/showthread.php?t=891155 |
12 February 2023, 06:55 PM | #7 |
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Well, a lot of things can happen but no point in "terrorizing" the OP since the watch is already at RSC. There are several stories from people who are unhappy with RSC work, but there are many-many more people who are very satisfied, myself included
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13 February 2023, 12:55 AM | #8 |
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An RSC does not understand “light polish.” They either polish or they don’t. It’s not like ordering a steak rare, medium or well-done. Everything is “well-done” at an RSC, and sometimes it’s overdone.
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13 February 2023, 04:26 AM | #9 |
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I’m taking the risk. I specifically sent it to
Dallas to avoid New York and the assorted horror stories. Can things go wrong in this day and age with unqualified lazy personell (or none at all)? Sure. But I’m not paying way north of a $1000 and then not getting the watch back in like new condition. It’s not one of those banged up pieces that people expect miracles to happen to. I personally am not all to fixated on sharp edges and chamfers (which my 16600T really doesn’t have to begin with). I usually can’t see what people are complaining about. I’m more worried about what goes on inside and all the stuff you can’t see. With the RSC you get a factory warranty and you know who to talk to if things weren’t working out - unlike the last service on my wife’s Omega which turned into a nightmare as they just hand the job to random people apparently and barely took responsibility when it came back not working. |
22 February 2023, 06:16 AM | #10 |
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Update:
Watch shipped a little over a week ago from GA. Arrived today at RSC. Used the box Rolex provides and mailed Registered mail and priority ($55 via USPS). |
24 February 2023, 09:25 AM | #11 |
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Update:
Got an email with the estimate. I conformed what needs to be done (no surprises). |
24 February 2023, 10:27 AM | #12 |
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Confirm, but never conform!
I couldn't imagine polishing my unpolished 16600, but that's my watch so would never tell another what to do with theirs. You do you! I'm sure it'll look great. I went through this a few years ago. Was about to send to RSC and then found a local shop with a Rolex trained tech that offered a 4 year warranty. Hard to pass up, and he provided some cool shots of the movement all disassembled. Sent from my SM-S918U using Tapatalk |
24 February 2023, 10:31 AM | #13 |
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24 February 2023, 10:40 AM | #14 | |
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When this one comes back, I’ll have my two year warranty and proof that it was with them. Not that I’m ever planning on selling it or so. But maybe future generations want to. It’ll get a new crystal, new bezel insert, and crown (which probably standard anyway, always for a new one when my Omegas were serviced). |
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24 February 2023, 10:41 AM | #15 |
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Your watch doesn't appear it needs any polishing at all, it looks great! Curious if you sent package with air tag lol
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24 February 2023, 10:45 AM | #16 | |
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Sent from my SM-S918U using Tapatalk |
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24 February 2023, 11:53 AM | #17 | |
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Quote:
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24 February 2023, 12:48 PM | #18 |
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18 March 2023, 04:41 AM | #19 |
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Update:
Was notified that the service is finished and paid the due amount over the phone. Watch will be returned likely next week by FedEx |
23 March 2023, 01:20 PM | #20 |
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17 April 2023, 05:02 AM | #21 |
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Long story short (started another thread on this and got some good answers):
It’s going back to Dallas tomorrow. The new bezel they put in is moving and doesn’t seem to be the right one. I called the RSC and they said they will sort it out. |
17 April 2023, 05:19 AM | #22 |
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Had my near mint Submariner 16610 serviced by the Dallas RSC a few months ago. Had them lightly polish and it came out great. Don't hesitate, let the RSC do their thing.
Too many people on the forum worry about polishing and value of the watch. The RSC know what they are doing. Let them bring your watch to original / new condition...and then enjoy wearing it. |
17 April 2023, 05:22 AM | #23 |
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17 April 2023, 07:48 AM | #24 | |
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17 April 2023, 08:20 AM | #25 |
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Too bad it has to take a ride in the mail for something so simple. Better than a movement issue though. I like that service case too - maybe you'll get a second one.
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17 April 2023, 08:41 AM | #26 |
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Yeah. I talked to them and it sounded like they were considering just sending me a new insert, but then asked me to send it in. Next AD is pretty far away so that wasn’t an option either. They’ll cover the cost and sent me another kit to pack it up safely. Mistakes happen, so it’s ok. Hope it won’t take too long or turn into another issue.
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17 April 2023, 09:13 AM | #27 |
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Oh that isn't terrible. I bet they ship it back the same week they get it. If you are getting the kit to send it in it will come back in another one of those nice service pouches. Small win.
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17 April 2023, 09:18 AM | #28 |
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Good point. Then I already have one for the Explorer 1 I want to get later this year.
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20 April 2023, 07:44 PM | #29 |
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The last watch I had serviced at our nearest RSC was a 16600 and they overpolished the case creating wide chamfer edges on the lugs, never again.
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20 April 2023, 09:44 PM | #30 | |
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Quote:
Glad to hear the overall RSC job went good (except the insert issue). Did you got back the AirTag? I used AirTag on a recent watch that send through USPS Registered mail but was sent to a private watchmen (Rik Dietel, Time Care Inc in Florida) and got it back from him. As you pointed out interesting to see the route of the package and how it compared to USPS updates on their system. Sent from my iPhone using Tapatalk Pro
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Francisco ♛ 16610 / 116264 Ω 168.022 / 2535.80.00 / 310.30.42.50.01.002 / 210.90.42.20.01.001 Zenith 02.480.405 2FA security enabled |
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