Regulating versus Servicing

[jnmarshall]

I was wondering, I had a watch serviced two years ago and it's running a bit fast by 3-5 minutes/week. I checked with the Dallas service center and it is considered out of their warranty timeframe so they said it needs to be serviced again. They do not regulate unless its serviced. Does regulating require servicing? Or can this be adjusted seperately by a good watchmaker?

[Tools]

Usually, regulation and serviceing are not related, although with a service a watch is regulated..

I know that it may sound odd, but Rolex Service Centers are not really in the watch repair business. They exist, it seems, to do warranty work and to perform the periodic full service (overhaul).

Most of the larger Dealers have a watchmaker on staff, or can recommend a local contrcted watchmaker who can regulate your watch quickly and efficiently............

[watchteacher]

Originally Posted by Tools

Usually, regulation and serviceing are not related, although with a service a watch is regulated..

I know that it may sound odd, but Rolex Service Centers are not really in the watch repair business. They exist, it seems, to do warranty work and to perform the periodic full service (overhaul).

Most of the larger Dealers have a watchmaker on staff, or can recommend a local contrcted watchmaker who can regulate your watch quickly and efficiently............

Well, they're related in the way that every watch that is serviced gets regulated as part of the service.

[acce1999]

Originally Posted by Tools

Usually, regulation and serviceing are not related, although with a service a watch is regulated..

I know that it may sound odd, but Rolex Service Centers are not really in the watch repair business. They exist, it seems, to do warranty work and to perform the periodic full service (overhaul).

Most of the larger Dealers have a watchmaker on staff, or can recommend a local contrcted watchmaker who can regulate your watch quickly and efficiently............

How true: The do not repair. They replace.

[Rikki]

3 to 5 minutes a week is a bit excessive did it come on all of a sudden or overtime.It is within regulation but toward to the outer limits. I think what is possibly causing your speeding up is the pallet stones are dry causing the balance wheel to slow down and the watch to speed up,your amplitude is low. With the new minimalist oiling techniques being taught now it's a wonder they last that long before timing problems arise.Bring it to a local watchmaker have it put it on his timing machine at full wind if the amplitude is below 230 or 240 the pallet stones need relubeing. Once the amplitude gets up to 270 to 290 then regulate and you'll be good to go. Rik

[Dan Pierce]

My watchmaker will regulate while I wait. He typically get all my watches to well within COSC standards.
dP

[Big Joe]

When I sent my Rolex back for regulating they also serviced it. It was at the New York Rolex Service Center. It was a warranty issue so I did not mind it being serviced as well. That helped make up for some of the other issues I had with them.