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McPGA · 25 October 2012, 12:17 PM

I have a question about the need for service on my datejust. The AD where I purchased it has a program where they give a free service anytime within the first two years. Is it worth the hastle of being without my watch (daily wearer)? What should I expect from the process?

Thanks

AmbSteve · 25 October 2012, 12:21 PM

Your Rolex is covered under warranty for the first 2 years and the recommended service time frame is around 5-7 years. Unless something is drastically wrong then there should be no need to get it serviced so soon.

Time2time · 25 October 2012, 12:21 PM

An AD told you that?

They don't know much about their products then.

It's under warantee for the first 2 years and Rolex's don't need a service until 5-7 yrs from new.

Puzzling.

McPGA · 25 October 2012, 12:26 PM

Thank you both, I thought it was strange as well.

kilyung · 25 October 2012, 12:30 PM

A sales tactic. They offer free service that isn't needed.

ralpie · 25 October 2012, 12:34 PM

Why not get the service at the end of the 2 year period, so that it is guaranteed to be perfect for next 2 years and beyond?

sleddog · 25 October 2012, 12:34 PM

Quote:

Originally Posted by kilyung

A sales tactic. They offer free service that isn't needed.

Exactly.....and doubt they would perform a true 'service' of the watch!
Most likely a pressure test and polish at most, would be more likely IMO!

Tools · 25 October 2012, 01:10 PM

This is very interesting.. A free service anytime within the first two years begs the question; "What is the definition of their service?"

It seems absurd to actually "service" a watch as we use the word to mean overhaul for no other reason than it is free. That, and it would conflict with Rolex initial 2 year warranty if it is a new watch..

oneillba · 25 October 2012, 01:29 PM

Hocus pocus dominocus!

Hairdude1 · 25 October 2012, 02:08 PM

As stated above, what would be done??

25 October 2012, 12:17 PM	#1
McPGA "TRF" Member Join Date: Sep 2012 Location: Chicagoland Watch: GMT BLNR Posts: 147	Service Already? I have a question about the need for service on my datejust. The AD where I purchased it has a program where they give a free service anytime within the first two years. Is it worth the hastle of being without my watch (daily wearer)? What should I expect from the process? Thanks

25 October 2012, 12:21 PM	#2
AmbSteve "TRF" Member Join Date: Jul 2012 Real Name: Steve Location: San Angelo, TX Watch: Rlx,Omega,JLC,Breg Posts: 1,699	Your Rolex is covered under warranty for the first 2 years and the recommended service time frame is around 5-7 years. Unless something is drastically wrong then there should be no need to get it serviced so soon. __________________

25 October 2012, 01:10 PM	#8
Tools TRF Moderator & 2024 SubLV41 Patron Join Date: May 2007 Real Name: Larry Location: Mojave Desert Watch: GMT's Posts: 43,514	This is very interesting.. A free service anytime within the first two years begs the question; "What is the definition of their service?" It seems absurd to actually "service" a watch as we use the word to mean overhaul for no other reason than it is free. That, and it would conflict with Rolex initial 2 year warranty if it is a new watch.. __________________ (Chill ... It's just a watch Forum.....) NAWCC Member

25 October 2012, 01:29 PM	#9
oneillba "TRF" Member Join Date: Apr 2008 Real Name: Brian Location: Hamilton, MI USA Watch: My beloved TT DJ Posts: 3,831	Hocus pocus dominocus! __________________ My Trusty TT DJ

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25 October 2012, 12:21 PM	#3
Time2time Banned Join Date: Jun 2011 Location: U.K Watch: Milgauss GV, Sub-C Posts: 2,178	An AD told you that? They don't know much about their products then. It's under warantee for the first 2 years and Rolex's don't need a service until 5-7 yrs from new. Puzzling.

25 October 2012, 12:26 PM	#4
McPGA "TRF" Member Join Date: Sep 2012 Location: Chicagoland Watch: GMT BLNR Posts: 147	Thank you both, I thought it was strange as well.

25 October 2012, 12:30 PM	#5
kilyung 2024 SubLV41 Pledge Member Join Date: Jul 2009 Location: Cave Watch: Sundial Posts: 33,940	A sales tactic. They offer free service that isn't needed.

25 October 2012, 12:34 PM	#6
ralpie 2024 SubLV41 Pledge Member Join Date: May 2012 Real Name: Ral P Location: Northeast Posts: 2,405	Why not get the service at the end of the 2 year period, so that it is guaranteed to be perfect for next 2 years and beyond?

25 October 2012, 02:08 PM	#10
Hairdude1 "TRF" Member Join Date: Apr 2012 Real Name: Alex Location: Chicago Watch: AP,PP, Rolex Posts: 37,156	As stated above, what would be done??

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