Adjusting the size of the bracelet by AD

[swingt]

Hello all

Wondering, when your AD sizes the bracelet for you for a new purchase, will they use "glue" to ensure the link that has been taken out to be "tightened" again?

Is this sort of glue supplied by Rolex specially for Rolex watches?

Thanks, cheers
S

[tkerrmd]

Loctite

[Sublover2166]

Do yourself a favor and purchase a Bergeon 1.6mm screwdriver and size the bracelet yourself. It is very simple and takes away any chance that some monkey at the A.D. will slip his screwdriver and scratch up the bracelet or bugger up the screw slot. I did mine myself and it came out perfect with no scratches or such. Too many horror stories here about A.D.s sizing bracelets.

[FiftyTwoEighty]

Blue Loctite

[Syed117]

Originally Posted by FiftyTwoEighty

Blue Loctite

Purple 222.

[Colin M]

It is very simple and takes away any chance that some monkey at the A.D. will slip his screwdriver and scratch up the bracelet or bugger up the screw slot

I would hope that the AD Would be honest enough to admit damage and carry out the repair !

[MortgageGuy]

Very simple to do yourself, I actually recommend a wolf watch tool kit (about $100) and some Loctite (221/222).

[locutus49]

I have heard of loctite (a non-permanent adhesive) being used on pocket knife pivot screws, but never on watches. If it is one of the milder ones like blue, it won't harm anything, but it should be used only if a screw is prone to coming loose through movement.

Search Amazon for Loctite and you can see the different types and how to remove it (in the reviews).

And an AD should always tell the buyer what they are using and why. I can't imagine loctite being necessary on a new watch.

[kaseri]

Loctite indeed on every screw that is removed and reinstalled. Cheap insurance in my opinion. Also be sure to get the proper screwdriver. Please see the following post I made about it -

http://www.rolexforums.com/showthrea...24#post4936724

[newsboy]

Personally I've never let an AD size my watches just buy the correct screwdrivers and do it yourself

[crowncollection]

do it yourself and buy some locite 221 at the hardware store

[cajunron]

Originally Posted by crowncollection

do it yourself and buy some locite 221 at the hardware store

This.

[Rashid.bk]

Originally Posted by newsboy

Personally I've never let an AD size my watches just buy the correct screwdrivers and do it yourself

I took my brand new all stickers watch to Ben Bridge to just get a link taken off, seven minutes later this m%&*^ @#$%&***r comes out with my watch sized and he removed every single damn sticker off my watch. I flipped out. He said it's a "service" they do for their customers, I said when the hell did I ask for you to touch anything other than a link, he even winded it, God only knows why and then tightened the crown down like a got damn gorilla. I was absolutely livid.
I complained like a mad man to the manager and will raise the issue up their chain of command as far as I can go and even the BBB. They did something to a piece of property without permission as far as I'm concern. And what if my intent was to collect this watch as a safe queen, a collectors item, it is ruined.
They also ruined the experience of having a new watch for me. I didn't even get to really even look at my watch as I received it and went out with it fully boxed to run errands and decided to stop by and get it sized. Now I have a violated watch. Complete and utter incompetence.
I will never ever set foot in a ben bridge again and if anyone ever has to touch any watch I own from here on out I will be impolitely clear on what specifically I need done.

So yeah, take the few extra steps to get the very basic tools required and do it yourself.

[Perrinyanna]

better to bring it to an RSC for re sizing..an AD buggered up the screws on my hulk when resizing it

[kilyung]

I've had too many screws/links butchered by ADs (not the watchmakers) such that I do any adjustments myself.

[swingt]

Thanks all...Looks like safer to get his job done by Rolex Service center where the staff shall have correct tools and maybe better skills to do the work!!

[Wesley Crusher]

I made the mistake of sizing my Sub at an AD. They charged $20 for the job. I realized that I could have bought a nice screwdriver for $20 and size my watches in the future for free and with more care than the AD.

[Vanessa CW21]

Originally Posted by Rashid.bk

I took my brand new all stickers watch to Ben Bridge to just get a link taken off, seven minutes later this m%&*^ @#$%&***r comes out with my watch sized and he removed every single damn sticker off my watch. I flipped out. He said it's a "service" they do for their customers, I said when the hell did I ask for you to touch anything other than a link, he even winded it, God only knows why and then tightened the crown down like a got damn gorilla. I was absolutely livid.
I complained like a mad man to the manager and will raise the issue up their chain of command as far as I can go and even the BBB. They did something to a piece of property without permission as far as I'm concern. And what if my intent was to collect this watch as a safe queen, a collectors item, it is ruined.
They also ruined the experience of having a new watch for me. I didn't even get to really even look at my watch as I received it and went out with it fully boxed to run errands and decided to stop by and get it sized. Now I have a violated watch. Complete and utter incompetence.
I will never ever set foot in a ben bridge again and if anyone ever has to touch any watch I own from here on out I will be impolitely clear on what specifically I need done.

So yeah, take the few extra steps to get the very basic tools required and do it yourself.

I'm sorry about this experience. I worked for BB as a watchmaker for many years and what you're writing sounds totally legit. The sales staff in general doesn't know any better. Even the managers don't feel the need to ask a customer for permission to remove stickers. It took me years to explain to them I couldn't remove anything without the consent of the customer. They really don't get it.

[sheldonsmith]

I wish there was a thumbs up / like button as Vanessa hit it dead-on again. Yes, some of the sales assistants at BB do not know the difference between selling a Rolex or selling a used car.

[vman]

Originally Posted by Syed117

Purple 222.

+1

Purple 222 is a must have for anybody who deals with fine screws.

[bparone]

When I had mine sized at BB, I had a link removed from my DSSD and one added to a DJII. They did a good job on the resizing. They lost the DJII for almost 2 weeks and only found it when I gave them a deadline because I explained the situation and deferred the issue to a lawyer. When I was initially served, I asked the individual's name who was serving me and started taking 'before' pictures of the watch with the assistant in the picture. Quite quickly they referred me to their Rolex specialist and watchmaker. I didn't know about any of these stories at the time but was quite taken aback at the unprofessional appearance and manner of the gentleman who originally served me and that they needed to 'switch' people as soon as they realized it was a decent watch. Even when they found the watch, and I went in to collect it, they wouldn't add the link without the watchmaker so I had to wait. Good thing retrospectively. Feels like a near miss.

Unfortunately, the screwdriver approach to removing the bracelet seems too risky to me, being of slow mind, without the Bergeron fine cork tweezers. For a link removal, I might give it a go though.

[Mystro]

Sale staff are no more qualified to touch your watch than any person off the street. I never let a sales staff even clean my watch. The very thought of them using a screw driver in the same room as my watch gives me panic attacks.

[RollieVerde]

In the last 6 months, I've had three new bracelets (1 new Submariner, 1 32 year-old Air-King service and one 34-year-old Tudor Submariner service) sized for me at my AD's. The sized each one perfectly, did zero damage and took less than 5 minutes each time and charged me nothing. I have the right screwdriver and Loctite 221 if needed, but so far haven't had to touch them. Just my experience.

[cjohns]

We are talking about a watch,,correct????Something you wear every day,,working using tools...scratches and such.WOW!!

[Cesium133]

Originally Posted by Colin M

I would hope that the AD Would be honest enough to admit damage and carry out the repair !

AD destroyed 2 of my screws when sizing an Omega. Looked like someone took a machete to them. I didn't make an issue of it and simply replaced them myself with the screws from the removed link. But I thought it was funny they would wear gloves and treat the watch like a baby before the sale but once I paid for the watch, the gloves (literally) came off and they didn't seem to care how the watch was treated.

[Perrinyanna]

my bnew hulk re-sized by an AD in Porto, portugal had all of the link screws buggered up big time...bought in in RSC in manila when i arrived, and originally they were abouit to charge me about USD 50 to replace all link screws, but when i went back to claim they said no need to pay for it...but they got the damaged screws..so lesson learned good thing only the screws got damaged not the links!. so never again will an AD re-size my watch..

[Flex368]

These are horrifying stories about ADs damaging your bracelets while adjusting.

I had the bracelet of my SS SubC adjusted this morning by the watchmaker of my local AD and he did a great job and for free as usual. He even polished my Glidelock clasp within minutes while I got a coffee waiting for my watch.

I never heard of sales assistants at Rolex ADs working on watches at all or watchmakers without the correct tools or knowledge.

[Furbo]

Originally Posted by Sublover2166

Do yourself a favor and purchase a Bergeon 1.6mm screwdriver and size the bracelet yourself. It is very simple and takes away any chance that some monkey at the A.D. will slip his screwdriver and scratch up the bracelet or bugger up the screw slot. I did mine myself and it came out perfect with no scratches or such. Too many horror stories here about A.D.s sizing bracelets.

Why bother? For such an expensive watch I'm not going to size a bracelet by myself. My AD resized my my Rolex watches 5 times now and never a scratch.