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18 January 2015, 12:35 PM | #1 |
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Advice Re: Broken Band on GMT IIC
Yesterday the band on my GMT IIC broke. I was very surprised at the same. I did not do anything particular to cause it harm or damage. I took my watch with the broken band to my Rolex dealer today. I am way out of warranty as I purchased the watch in 2007. My Rolex authorized dealer told me that in order to have the band repaired that they would have to send the watch and band together back to Rolex and that Rolex would only repair the band as part of a full Rolex service.
I had to watch serviced two and a half years ago by a Rolex authorized repair man who was referred to me by this group. I have not yet checked with him to see if he can repair the band. I simply want to know if it is true that Rolex only repair of the band is part of the food watch service. Also, can anyone recommend someone that could repair my band and has a Rolex parts account because it appears that all I really need is a link and one of the clasp pieces. Thanks. |
18 January 2015, 01:30 PM | #2 |
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Hard to tell from your photograph what is broken. It appears that a weld failed ????
There is a Rolex Service Center in Lititz Pa.; I wouldn't think that an AD could speak for them and so I would ask an RSC directly. Typically Rolex doesn't repair bracelets or clasps, they replace them. A 600 dollar service and a 600 dollar clasp for a watch that doesn't need the service is a pricey fix.
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18 January 2015, 01:44 PM | #3 |
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Yes a small weld failed. The Rolex Technicum is in Lititz Pa about 20 minutes from me. My understanding is that they are not an RSC and do not do repairs for the public. It is essentially a Rolex watchmaking college.
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18 January 2015, 01:49 PM | #4 |
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Wrong. Some ADs do send their customers watches to Lititz for service. My mother inherited a ladies Datejust from her sister and took it to her local AD to send out for service. And that is where the watch went.
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18 January 2015, 01:58 PM | #5 |
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Seems like the 'common' spot weld failure at the clasp
Mine had same issue but only one side failed. RSC replaced the clasp as it's still under coverage. |
18 January 2015, 02:10 PM | #6 |
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Seeing this scares the crap outta me. Does this particular weld failure at this location mean the watch falls from your wrist or is the failure only evident once you take the watch off? I guess I'm asking is this welded section the only thing keeping the bracelet together? Scary if it is...
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18 January 2015, 02:11 PM | #7 |
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I'm sorry about the failure. Please keep us updated regarding the outcome
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18 January 2015, 02:14 PM | #8 | |
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Quote:
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18 January 2015, 04:53 PM | #9 | ||
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Sorry to hear this, with the price paid you'd expect a bracelet to hold up for 10, 20, 30 years. Sadly, it won't be a cheap fix unfortunately if they are to replace the clasp This is not an uncommon problem, I've seen several others with this same problem at that same site near the clasp. Seems with their billion$ in revenue per year, their R&D team and production capabilities wasn't enough to be able to engineer/design a clasp that was more durable. Quote:
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18 January 2015, 07:12 PM | #10 | |
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18 January 2015, 07:21 PM | #11 | |
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Quote:
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18 January 2015, 07:24 PM | #12 |
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Clasp replacement will be a pretty penny
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18 January 2015, 07:24 PM | #13 |
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Its been documented multiple times especially on earlier models
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18 January 2015, 07:56 PM | #14 |
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Yes, it seems to always be 1st - 2nd year GMT Master II ceramic models.
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18 January 2015, 08:05 PM | #15 |
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Just did a bit of googling, it seems to be happening to the early batches of GMT IIc watches only.......at least those that have came up from my google search are all GMT IIc!?
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18 January 2015, 08:26 PM | #16 |
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At that age don't bother going to Rolex for a fix unless you want to pay through the nose.
I would find a jeweller that does micro spot welding and for $50 you will be sorted. A friend had a clasp failure on a Franck Muller and came to me for help, I found a company that did this sort of thing and within 72 hours it was back as good as new. What's the worst that could happen, you buy a new clasp which in any case is what you're contemplating. |
18 January 2015, 10:53 PM | #17 |
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Jason,
I was planning to add an Explorer I to the small stable this year, I believe that they share the same clasp. I'm sure that this is a rare occurrence but man o man if you're the person wearing it at the time... yeouch! And if it falls off, that could be a very sad story! How are those girls treating you btw?
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18 January 2015, 11:19 PM | #18 | |
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Thanks, that is good and sensible advice. |
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18 January 2015, 11:25 PM | #19 |
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Been seeing this more and more on the forums. Seems to definitely be a weak spot on these styled bracelets. I hope Rolex figures out how to stop this from happening. Could come off at the wrong time completely with a total loss of watch etc.
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18 January 2015, 11:32 PM | #20 |
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Sorry to hear this. I hope you can have it repaired rather than a costly replacement.
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18 January 2015, 11:40 PM | #21 |
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OP, may I ask do you frequently clean your watch with soap and water or hardly?
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18 January 2015, 11:44 PM | #22 |
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18 January 2015, 11:57 PM | #23 | |
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http://forums.timezone.com/index.php...=0#msg_6941310 The girls are doing GREAT, and thank you for asking. My wife is the most awesome woman on earth. She supports my watch habit (among other things), and is just generally the best partner a man could ask for. My little monster?? She's growing like a weed, and turned 10mos old the day before yesterday. Here's a picture of her from yesterday. (Sorry to get a bit OT) BTW, expect an incoming this week
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19 January 2015, 12:01 AM | #24 |
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Give us the first several letters of the serial number. I agree with what one of others said......it seems like the early GMTc that had this issue. I can't remember ever seeing another new clasp failure other than a GMTc
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Best Regards, Jason Just Say "NO" to Polishing Card-Carrying Member of the Global Association of Retro-Grouch Curmudgeons LIfe is too short to wear inexpensive watches PLEXI IS SEXY |
19 January 2015, 12:37 AM | #25 |
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Thanks Jason, I just love the new style Exp though... one thing though is that I think the Exp looks absolutely fantastic on a rubber B! Might have to be a consideration.
Great pic of you and the little one! You are so blessed my friend!
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19 January 2015, 12:45 AM | #26 | |
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FWIW my retailer has a GMT IIC Bruiser/Batman in the case right now. If interested PM me and I will give you the contact. |
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19 January 2015, 12:58 AM | #27 |
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i kind of like the term tuna can clasp.
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19 January 2015, 01:15 AM | #28 |
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19 January 2015, 01:34 AM | #29 |
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x2
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19 January 2015, 02:05 AM | #30 |
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So much for this alleged superior new bracelet. Long live the flip lock.
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