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5 March 2015, 02:49 AM
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#1 |
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"TRF" Member
Join Date: May 2011
Real Name: Bo
Location: New York
Watch: Explorer II
Posts: 52
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hirsch strap broke after use
Hi everyone, I wanted to post this to see if I can get some advice.
I purchased a Hirsch Grand Duke (black w/ black stitch) on the Hirsch website on 2/21. I strapped it onto my Omega Speedmaster and wore it about 5-6 times until last Sunday (3/1). On Sunday, while I was putting the watch strap through the first looper/keeper, the keeper snapped completely off on one side. I messaged Hirsch through their website explaining the situation but have not heard a response yet. I would call but I live in US and they are based in the UK. Anyone have any advice on the next step I should take?
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Rolex Submariner Date 116610 G Series Rolex GMT Master II (Coke) 16710 P Series Rolex Explorer II (Polar) 16570 K Series Omega Speedmaster Pro Moon Watch 3570.50 |
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5 March 2015, 07:43 AM
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#2 | |
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"TRF" Member
Join Date: Sep 2009
Location: Canada
Posts: 4,010
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5 March 2015, 08:18 AM
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#3 |
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"TRF" Member
Join Date: May 2011
Real Name: Bo
Location: New York
Watch: Explorer II
Posts: 52
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The keeper is actually sewn on into the inside of the strap. One side snapped off and the other is still in tact...
__________________
Rolex Submariner Date 116610 G Series Rolex GMT Master II (Coke) 16710 P Series Rolex Explorer II (Polar) 16570 K Series Omega Speedmaster Pro Moon Watch 3570.50 |
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5 March 2015, 08:30 AM
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#4 |
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"TRF" Member
Join Date: Sep 2010
Real Name: Sam
Location: USA
Watch: Milgauss GV
Posts: 534
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Call them. If nothing else it's an opportunity to talk to someone with a lovely Welsh accent. They'll be 5 or more hours ahead of the US, depending on where you are.
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5 March 2015, 09:21 AM
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#5 |
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"TRF" Member
Join Date: Jan 2008
Location: Canada
Watch: JS Watch co. 101
Posts: 1,395
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I have had this happen to two ostrich straps; not Hirsch though. It took a year of full time wear to happen each time. I would call them on the telephone and try to et a replacement.
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 JS Watch 101 ▪ Grand Seiko SBGX061 ▪ Breitling A17364
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5 March 2015, 10:36 AM
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#6 | |
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"TRF" Member
Join Date: Sep 2009
Location: Canada
Posts: 4,010
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