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SubKing · 4 June 2008, 01:37 PM

to make a long story short I got my 279 back from PASC after 3 months and it came back with a scratched up caseback which they are going to replace at a six month wait time and the watch when sent in was only 2 months old... now it looks like it has years of wear time, they also forgot to replace 2 links they had in their computer that they were supossed to change... they are trying to order a new caseback without me having to send mine in and sitting there so atleast i can wear and enjoy it in the mean time...

the new case they put on and the crown gaurd as well as the bracelet and caseback all came back with scratches... this has happened to many other ppl on another forum and they report about it.

heres a snap shot i took

i wish i didnt have to lose my watch again after just getting it back.... rolex would never let any of this happen... the way rolex repairs watches is like magic... and well panerai repairs them by power tools from what it looks like.

Ronnie Rolex · 4 June 2008, 01:46 PM

OMG! This is from the Panny authorized repair facility????

colemanitis · 5 June 2008, 01:40 AM

Panerai is notorious for this kind of service. It's hard to believe, but it's true.

Dalton · 5 June 2008, 01:49 AM

If you dont want to wait that long, send me the caseback and I'll refinish it for you. Since you're Florida I can have the thing back in your hands within a few days. Or if you're in LA come on over for same day service. Geez that's very rude of them.

4 June 2008, 01:37 PM	#1
SubKing "TRF" Member Join Date: Feb 2008 Location: USA Watch: where do i start?? Posts: 3,254	got my pam back from PASC and... to make a long story short I got my 279 back from PASC after 3 months and it came back with a scratched up caseback which they are going to replace at a six month wait time and the watch when sent in was only 2 months old... now it looks like it has years of wear time, they also forgot to replace 2 links they had in their computer that they were supossed to change... they are trying to order a new caseback without me having to send mine in and sitting there so atleast i can wear and enjoy it in the mean time... the new case they put on and the crown gaurd as well as the bracelet and caseback all came back with scratches... this has happened to many other ppl on another forum and they report about it. heres a snap shot i took i wish i didnt have to lose my watch again after just getting it back.... rolex would never let any of this happen... the way rolex repairs watches is like magic... and well panerai repairs them by power tools from what it looks like.

5 June 2008, 01:40 AM	#3
colemanitis "TRF" Member Join Date: Apr 2006 Real Name: Jeff Location: Florida Watch: PAM 1090 Posts: 3,723	Panerai is notorious for this kind of service. It's hard to believe, but it's true. __________________ Member #471

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4 June 2008, 01:46 PM	#2
Ronnie Rolex Member Join Date: May 2007 Real Name: Ronnie Location: Man. Bch., CA USA Watch: SS-P YM Posts: 679	OMG! This is from the Panny authorized repair facility????

5 June 2008, 01:49 AM	#4
Dalton TechXpert Join Date: Mar 2008 Real Name: Dal Location: Seattle Watch: 168000 Posts: 1,614	If you dont want to wait that long, send me the caseback and I'll refinish it for you. Since you're Florida I can have the thing back in your hands within a few days. Or if you're in LA come on over for same day service. Geez that's very rude of them.

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