Cyclops Replacement Complete on my BLNR

[D4RW1N]

Hello all

First time poster here. I realise I am resurrection an old thread but felt it appropriate as it was this thread in particular (as well as a number of others) that helped me get my low mag problem on my subc date sorted out.

Just wanted to share my experience as the various threads on this forum helped me a lot.

I realised my subc had the low mag issue when comparing to other rolex watches a few months after getting mine back in May this year. Google led me here after the initial worries about fakes etc.

I identified mine to have exactly the same issue from Tseg's excellent photos showing the squarer profile, low mag cyclops.

I'm in the UK and don't live close to the RSC in London but do travel there occasionally on business. I didn't want to mess about trying to convince the AD there was a problem, so I decided I would visit the RSC (St James sq) when I next visited which turned out to be at the end of October.

I was initially a bit worried they would deny any issue. However, after a quick explanation and examination, the chap on reception said something along the lines of "Yes, I can see there is an issue with that and we can fix that under warranty sir by replacing the crystal" - simple as that!!

I also asked if they would be able to regulate my watch as it was running c2.5 secs a day slow and I prefer my watches to run a little fast. That was also no problem, they said they would also take care of that, with no charge (despite it being within COSC specs.

He said they aim to complete warranty work as a priority within 7-10 working days, including pressure testing and regulating/ monitoring the timing in different positions over several days. Frankly I was really pleased with that as I was expecting it to take a fair bit longer.

I received my watch back about 2 1/2 weeks later (a little longer than stated, but no issue) by fully insured mail delivery to my office. The results are exactly the same as in Tseg's "after" photos and in the few days I've had the watch back, it seems to be running at c +1.5s a day, so I'm really pleased with it.

In summary, RSC london didn't admit to any wider scale issue, but clearly recognised the low mag issue, how it would be resolved and offered to fix it straight away, with no fuss. This would lead me to believe they are actually aware of this and must have come across this on at least a few occasions recently.

The new cyclops on my watch has the same profile as Tseg's, with the domed appearance, rather than the squarer profile of the low mag version.

If you have the same issue and want it fixing, RSC London were very accommodating and I had my watch back pretty quickly.

Thanks for the useful information on this forum and I hope my story is useful too.