ROLEXROLEXROLEXROLEXROLEXROLEXROLEXROLEXROLEXROLEXROLEXROLEX
24 June 2016, 09:55 PM | #1 |
"TRF" Member
Join Date: Jun 2013
Location: Mars
Watch: 5712
Posts: 11,509
|
Cracked ceramic case update
Hi all,
For those who followed or didn't, my chipped or most likely cracked ceramic case had been sent to Le Brassus, they contacted me today to apologize for the delay, about 2 months, but they had to conduct many tests on it, and they will give me back the watch repaired in mid August, at AP's expense. Since you can't repair ceramic that only means a new case, I wrote them back saying I would like to know what were the reasons for this happening, but would understand if they preferred to keep it confidential, since no shock was involved the only reason must have been a not very well made ceramic case. I will update if I get any other details on the reasons. So once again their reputation is verified, they didn't one second do what other brands might have done, imply that it was due to a shock or another wrongdoing on my part. Would have liked to have it for the beach in Odessa this summer, but I will have it for the next holidays. Good point for AP on this one you can buy knowing they will fix most problems, not the case of all brands, some have a terrible reputation in this kind of situation |
24 June 2016, 10:09 PM | #2 |
"TRF" Member
Join Date: May 2013
Real Name: Sam
Location: Arkansas
Posts: 1,042
|
That's good news. I would still clarify with them what they mean by "fixing" it. Is it really a new case or not?
|
24 June 2016, 10:14 PM | #3 |
"TRF" Member
Join Date: Jul 2011
Real Name: Serg
Location: US of A
Watch: AP
Posts: 7,437
|
Good to hear. Would not have expected anything less from AP.
__________________
How can you have any pudding if you don't eat yer meat???? |
24 June 2016, 10:50 PM | #4 |
2024 SubLV41 Pledge Member
Join Date: Mar 2010
Location: Paris, France
Posts: 35,300
|
fantastic news! has to be a happy day for you.
|
24 June 2016, 11:37 PM | #5 |
2024 SubLV41 Pledge Member
Join Date: Dec 2010
Real Name: PaulG
Location: Georgia
Posts: 42,016
|
I think it's great that they didn't question your care taking manners.
Teething pains with ceramic has perhaps surfaced other instances of this type. Sent from my iPhone using Tapatalk
__________________
Does anyone really know what time it is? |
24 June 2016, 11:39 PM | #6 |
"TRF" Member
Join Date: Apr 2010
Real Name: paul
Location: surabaya
Posts: 321
|
Which ceramic ap watch is this if you dont mind sharing with us?
|
25 June 2016, 01:37 AM | #7 |
"TRF" Member
Join Date: Dec 2012
Real Name: Ben
Location: SIN & JKT
Watch: Rolex, AP, PP
Posts: 9,874
|
Glad to hear AP is taking good care of it. Hope it gets resolve soon and you get your timepiece back. I am also curious to know what could have caused the crack.
__________________
Follow me on Instagram : benlee789 |
25 June 2016, 02:07 AM | #8 |
"TRF" Member
Join Date: Aug 2010
Location: NJ
Posts: 324
|
|
25 June 2016, 03:16 AM | #9 |
"TRF" Member
Join Date: Apr 2012
Real Name: Alex
Location: Chicago
Watch: AP,PP, Rolex
Posts: 37,156
|
Great to hear!
__________________
Instagram: @Hairdude Watches in Collection 5070R, 5522A, 214270 MK1, 228238 16750, 26401, 5711, 116718, 116710LN, 116300, 16710"Coke", 372, 15300, 15703 (All Flipped) Official Member "Perpetual 30" Las Vegas GTG 2016 Official Member "WIS-CON" Las Vegas International GTG 2017 Official Member 'WIS-CON' Las Vegas Int'l GTG 2018 |
25 June 2016, 04:28 AM | #10 |
2024 SubLV41 Pledge Member
Join Date: Nov 2012
Location: USA
Watch: addiction issues
Posts: 37,355
|
Great news Arnaud! Fantastic.
|
25 June 2016, 04:32 AM | #11 |
"TRF" Member
Join Date: Nov 2012
Location: 100 Acre Wood
Posts: 959
|
Where did it crack? Can we see some pictures?
|
25 June 2016, 05:47 AM | #12 | |||
"TRF" Member
Join Date: Jun 2013
Location: Mars
Watch: 5712
Posts: 11,509
|
Was also expecting this outcome
Yeah it's great, even if I will get it only in 3 months, it will be ready mid August but I am coming to France only end of September, and I don't want them to ship it to Odessa Quote:
Quote:
Quote:
Thanks Alex Thanks Tom Here you go, see the white thing between the rubber under the bezel and the crown guard, basically the most protected part of the case |
|||
25 June 2016, 05:58 AM | #13 |
"TRF" Member
Join Date: Nov 2012
Location: 100 Acre Wood
Posts: 959
|
Such an odd place for the crack to occur. Glad to hear that AP is taking care of the watch!
|
25 June 2016, 06:03 AM | #14 |
"TRF" Member
Join Date: Jun 2013
Location: Mars
Watch: 5712
Posts: 11,509
|
Yes I agree and so did the director and watchmaker of the AP boutique...
|
25 June 2016, 10:51 AM | #15 |
"TRF" Member
Join Date: May 2008
Location: SNA
Posts: 3,637
|
Great news!
Glad you were taken care of Hope your watch is returned even more quickly than estimated |
25 June 2016, 11:08 AM | #16 |
2024 SubLV41 Pledge Member
Join Date: Jul 2013
Real Name: Brian (TBone)
Location: canada
Watch: es make me smile
Posts: 78,097
|
Great news, a sense of relief I'm sure
|
25 June 2016, 11:27 AM | #17 | |
"TRF" Member
Join Date: Jun 2013
Location: Mars
Watch: 5712
Posts: 11,509
|
Quote:
Of course, even if I was sure of my good right and that the watch didn't suffer any shock there was a possibility that they would say i did have some responsibility in it, which is clearly not the case, would still like to know how the most protected part of the case cracked, they were really surprised in the boutique when they saw this... |
|
25 June 2016, 11:29 AM | #18 |
Banned
Join Date: Mar 2014
Location: UK
Posts: 3,990
|
|
25 June 2016, 11:36 AM | #19 |
"TRF" Member
Join Date: Sep 2011
Real Name: Kevin
Location: Somewhere in PA
Watch: All of them...
Posts: 10,355
|
I am happy for you they are covering it but they way everyone feels ceramic is a great solution to avoid damage, I would like to know what caused the crack in the case.
|
25 June 2016, 01:56 PM | #20 |
"TRF" Member
Join Date: Jun 2013
Location: Mars
Watch: 5712
Posts: 11,509
|
|
25 June 2016, 02:19 PM | #21 |
2024 SubLV41 Pledge Member
Join Date: May 2011
Real Name: Larry
Location: San Diego, CA
Watch: ROLEX
Posts: 25,654
|
Cracked ceramic case update
Glad you got this under control!
__________________
✦ 28238 President DD 18K/YG ✦ 16610LN SS Sub ✦ 16613 18K/SS Serti ✦ 16550 Exp II Non-Rail Cream Dial ✦ Daytona C 116500 ✦ 126710 BLRO GMT-Master II ✦ NEXT-->? ⛳ Hole In One! 10/3/19 DMCC 5th hole, par 3, 168 yards w/ 4-Iron. |
25 June 2016, 09:03 PM | #22 |
Banned
Join Date: Nov 2015
Real Name: Karl
Location: Kuwait
Posts: 5,228
|
Good news. Good to see AP takes 2 months to pop a movement into a new case!! Thought only PP was rubbish at service times!
|
26 June 2016, 04:03 AM | #23 |
2024 SubLV41 Pledge Member
Join Date: Jan 2010
Real Name: K.
Location: 780
Posts: 10,460
|
Super odd indeed. Glad AP took care of it.
|
26 June 2016, 08:03 AM | #24 | |
"TRF" Member
Join Date: Jun 2013
Location: Mars
Watch: 5712
Posts: 11,509
|
Very easy to control as from the beginning they. Got that I couldn't have made the damage, where it's located it's 99.99% impossible
Quote:
Except from taking a super thin screwdriver, putting the tip there and hitting the handle with a hammer, or defective case I can't imagine anything other which could have done that |
|
26 June 2016, 10:48 AM | #25 |
Banned
Join Date: Mar 2014
Location: UK
Posts: 3,990
|
^
I'd be highly surprised if they didn't have a number of cases and bezels for the FC & Ceramic sitting in the spares drawer. It wouldn't be cost effective to make them singley, as required — they'd make them in a batch. |
26 June 2016, 12:34 PM | #26 |
Banned
Join Date: Jan 2008
Location: Florida
Posts: 3,753
|
|
26 June 2016, 01:33 PM | #27 |
"TRF" Member
Join Date: Oct 2012
Location: Montreal, Canada
Watch: Rolex 16600
Posts: 111
|
Cracked ceramic case update
Having dealt with ceramics in my field, it could have originated from the hole in the case for the pusher. A micro crack could have developed during manufacturing and some kind of stress caused it to crack. This is only speculation.
|
26 June 2016, 09:39 PM | #28 | |
TRF Moderator & 2024 SubLV41 Patron
Join Date: Dec 2007
Real Name: Ken
Location: SW Florida
Watch: One on my wrist.
Posts: 64,006
|
Quote:
__________________
SPEM SUCCESSUS ALIT |
|
26 June 2016, 09:47 PM | #29 |
Banned
Join Date: Nov 2015
Real Name: Karl
Location: Kuwait
Posts: 5,228
|
They are waiting for a less cracked one to arrive so they can recondition and use for Lapince!!
|
27 June 2016, 12:14 AM | #30 |
"TRF" Member
Join Date: Jul 2011
Real Name: Serg
Location: US of A
Watch: AP
Posts: 7,437
|
So you never had any issues with anything? Good for you.
__________________
How can you have any pudding if you don't eat yer meat???? |
Currently Active Users Viewing This Thread: 1 (0 members and 1 guests) | |
Thread Tools | |
Display Modes | |
|
|
*Banners
Of The Month*
This space is provided to horological resources.