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Danny83 · 12 January 2018, 06:42 AM

http://abc7.com/society/woman-return...nuary/2929173/

bobernet · 12 January 2018, 06:46 AM

These are the people who ruin otherwise customer-friendly policies for everyone. Just like the people who wear shoes for a year and then return to Nordstrom, use a snowblower for the winter or a lawnmower for the summer and return to Sears, etc.

BNA/LION · 12 January 2018, 06:50 AM

Total BS for anyone to do that!

Someone needs to get her name and Out Her!

tbonesteak · 12 January 2018, 06:53 AM

Prob not even the most pathetic customer at that specific Costco that day... I'm sure there was some sort scene caused at one of their food sample stations.

In all seriousness, this is so pathetic and terrible, if I was a higher-up at Costco, I'd find out who she was and revoke her membership.

YourNameHere · 12 January 2018, 06:54 AM

People like that you don't even want to be friends with or even want to know. Imagine what they would do behind your back. People like that will cheat you any chance they get.

tng11 · 12 January 2018, 06:58 AM

I've seen this quite often at places like Costco with generous return polices. Sad that people abuse these policies and spoil it for everyone.

I've seen someone at Costco return a pack of steaks. Only problem was there was only a tiny piece left of what must have been a 10 pound pack. They said it tasted off and all their guests threw it out, but mysteriously they had that tiny piece remaining... the guy at the returns counter rolled over and refunded. I've also seen someone use this exact same excuse to return 1/30th of a giant kids' birthday cake. I wonder how people like this sleep at night or look themselves in the mirror.

Wesley Crusher · 12 January 2018, 07:23 AM

lmao

SearChart · 12 January 2018, 07:25 AM

If I worked there I'd tell her to sod off or else that tree will go where the light don't shine... Some people

JasoninDenver · 12 January 2018, 08:16 AM

Stories like that make me sad for humanity. The only consolation is that they will get theirs in the end.

cda555 · 12 January 2018, 08:35 AM

Meanwhile I was rejected when I tried to return a fan to Costco. It was two months old and died. They wouldn't let me return it because it was missing the little remote that came with it. I'm sure that lady's tree didn't have all the needles that originally came on it

Alexwwjd · 12 January 2018, 08:53 AM

Unbelievable...

Dyim · 12 January 2018, 09:04 AM

Next step will be trying to return used toilet paper....

breitlings · 12 January 2018, 09:52 AM

someone always pushes this a bit too far. I was happy when they took back my printer that broke in 24 months.

Gaijin · 12 January 2018, 10:13 AM

Sorry, see below.

Gaijin · 12 January 2018, 10:17 AM

The big WTF thing in retail theft when I was on the job was people would go into a huge chain high end retail store that I won’t name and just shoplift a stack of expensive jeans. Those like $ 2-300 jeans.

Then come right back or have a friend come right back and go to the exchange counter and demand a refund. Everyone suspected they were stolen but it couldn’t be proven so the employees would have to just count out a large stack of cash to them.

No bag. No receipt. Their policy was so lax. The loss prevention guys told me that the store was terrified of being accused of disparate treatment even by theifs. Mind boggling.

I believe they have since changed their policy.

TheRolexKingofLV · 12 January 2018, 10:17 AM

Wow

Wesley Crusher · 12 January 2018, 10:23 AM

Gaijin · 12 January 2018, 10:44 AM

Quote:

Originally Posted by Wesley Crusher

Haha. Yep just edited.

Lawman77 · 12 January 2018, 12:46 PM

Amazing?!?
There’s obvious value in being customer-friendly, but there is a line and it’s crossed here.
Unreal.

Lawman77 · 12 January 2018, 12:48 PM

One more thing: I had no idea Costco sold live trees. Why would you buy one there? Fake tree? Fine. Live one? Go to a farm and get a fresh one.

Tony64 · 12 January 2018, 01:02 PM

Probably swept up the ashes from her Duraflame log and returned that as well.

Ruud Van Driver · 12 January 2018, 01:08 PM

#speechless

MILGAUSS88 · 12 January 2018, 01:10 PM

I heard a story about a person bringing a 10 year old soiled mattress with broken springs to Sam's Club.
The employee did not want to accept it but I believe the customer called the headquarters, and they told the employee to accept it.

I personally saw a person buy kitchen cabinet hinges, then return the ones he replaced for a refund.

swils8610 · 12 January 2018, 02:31 PM

Some people simply suck.

Sent from my iPhone using Tapatalk Pro

s14roller · 12 January 2018, 03:08 PM

What's crazy is the effort she was willing to put in to transport a big tree to the store to get what I assume was a $100 refund.

Rock · 12 January 2018, 06:39 PM

These cases are the reason why a lot of customer-facing people are so cynical.
Over 40 years of work I so often saw junior employees adhere to the policy they had been given only to have management wimp-out when it came to a confrontation.
The customer would walk out of the manager's office having got everything they wanted, and sneer at the customer service person who had in good faith, delivered the company's stated policy.

Gaijin · 12 January 2018, 07:11 PM

Quote:

Originally Posted by Rock

These cases are the reason why a lot of customer-facing people are so cynical.
Over 40 years of work I so often saw junior employees adhere to the policy they had been given only to have management wimp-out when it came to a confrontation.
The customer would walk out of the manager's office having got everything they wanted, and sneer at the customer service person who had in good faith, delivered the company's stated policy.

Oh man that would be draining after awhile. Or even once.

swatty · 12 January 2018, 08:11 PM

Sounds like dumb and dumber to me

Maybelline · 12 January 2018, 10:24 PM

Actually it doesn’t surprise me at all.

brandrea · 12 January 2018, 10:29 PM

Says a lot about her or anyone who does something similar

12 January 2018, 06:42 AM	#1
Danny83 2024 ROLEX DATEJUST41 Pledge Member Join Date: Sep 2013 Real Name: Danny Location: Bay Area CA Watch: Yellow Gold Posts: 20,314	Woman returns dead Chrismas tree @Costco http://abc7.com/society/woman-return...nuary/2929173/

12 January 2018, 06:50 AM	#3
BNA/LION 2024 SubLV41 Pledge Member Join Date: May 2011 Real Name: Larry Location: San Diego, CA Watch: ROLEX Posts: 25,662	Woman returns dead Chrismas tree @Costco Total BS for anyone to do that! Someone needs to get her name and Out Her! __________________ ✦ 28238 President DD 18K/YG ✦ 16610LN SS Sub ✦ 16613 18K/SS Serti ✦ 16550 Exp II Non-Rail Cream Dial ✦ Daytona C 116500 ✦ 126710 BLRO GMT-Master II ✦ NEXT-->? ⛳ Hole In One! 10/3/19 DMCC 5th hole, par 3, 168 yards w/ 4-Iron.

12 January 2018, 08:16 AM	#9
JasoninDenver 2024 ROLEX SUBMARINER 41 Pledge Member Join Date: Jul 2010 Location: Denver Posts: 4,284	Stories like that make me sad for humanity. The only consolation is that they will get theirs in the end. __________________ Jason 116610 LN DateJust Pelagos FXD

12 January 2018, 10:17 AM	#16
TheRolexKingofLV "TRF" Member Join Date: Jul 2015 Real Name: Trace Location: Vegas/Bay Area Posts: 9,234	Wow __________________ Official Host "The Penthouse Party" Las Vegas 2018 Instagram @tracenunes

12 January 2018, 01:08 PM	#22
Ruud Van Driver "TRF" Member Join Date: Oct 2014 Real Name: Chopped Liver Location: S. Wales Valleys Watch: Mickey Mouse Posts: 9,926	#speechless __________________ 116520 Black, 116610 LVc, 116660 D-Blue, 116610 LNc, 116622 Blue, PAM359, PAM689, PAM737 *"Why should you allow an AD to shake you down, just so you can buy a watch" - Grady Philpott* Card carrying member of TRF's Global Association of Retro-Grouch-Curmudgeons

12 January 2018, 06:46 AM	#2
bobernet "TRF" Member Join Date: Dec 2009 Real Name: Bob Location: Mountains Watch: ALS, AP, PP, Rolex Posts: 2,988	These are the people who ruin otherwise customer-friendly policies for everyone. Just like the people who wear shoes for a year and then return to Nordstrom, use a snowblower for the winter or a lawnmower for the summer and return to Sears, etc.

12 January 2018, 06:53 AM	#4
tbonesteak "TRF" Member Join Date: Oct 2015 Location: New York Watch: me go broke! Posts: 1,657	Prob not even the most pathetic customer at that specific Costco that day... I'm sure there was some sort scene caused at one of their food sample stations. In all seriousness, this is so pathetic and terrible, if I was a higher-up at Costco, I'd find out who she was and revoke her membership.

12 January 2018, 06:54 AM	#5
YourNameHere "TRF" Member Join Date: Jul 2012 Location: California Posts: 22	People like that you don't even want to be friends with or even want to know. Imagine what they would do behind your back. People like that will cheat you any chance they get.

12 January 2018, 06:58 AM	#6
tng11 "TRF" Member Join Date: Jun 2016 Location: N/A Posts: 3,634	I've seen this quite often at places like Costco with generous return polices. Sad that people abuse these policies and spoil it for everyone. I've seen someone at Costco return a pack of steaks. Only problem was there was only a tiny piece left of what must have been a 10 pound pack. They said it tasted off and all their guests threw it out, but mysteriously they had that tiny piece remaining... the guy at the returns counter rolled over and refunded. I've also seen someone use this exact same excuse to return 1/30th of a giant kids' birthday cake. I wonder how people like this sleep at night or look themselves in the mirror.

12 January 2018, 07:23 AM	#7
Wesley Crusher "TRF" Member Join Date: Aug 2013 Real Name: Wes Location: Holosuite Posts: 6,345	lmao

12 January 2018, 08:35 AM	#10
cda555 "TRF" Member Join Date: May 2016 Location: USA Watch: 126610LV and SMP Posts: 1,645	Meanwhile I was rejected when I tried to return a fan to Costco. It was two months old and died. They wouldn't let me return it because it was missing the little remote that came with it. I'm sure that lady's tree didn't have all the needles that originally came on it

12 January 2018, 08:53 AM	#11
Alexwwjd "TRF" Member Join Date: May 2009 Real Name: Alex Location: Texas Watch: Out!!! Posts: 2,352	Unbelievable...

12 January 2018, 09:04 AM	#12
Dyim "TRF" Member Join Date: Oct 2014 Location: Canada Posts: 2,237	Next step will be trying to return used toilet paper....

12 January 2018, 09:52 AM	#13
breitlings Banned Join Date: Jul 2014 Location: Bethesda Watch: Apple TV Posts: 5,744	someone always pushes this a bit too far. I was happy when they took back my printer that broke in 24 months.

12 January 2018, 10:13 AM	#14
Gaijin 2024 ROLEX DATEJUST41 Pledge Member Join Date: Feb 2007 Location: Japan Watch: ing your back. Posts: 16,179	Sorry, see below.

12 January 2018, 10:23 AM	#17
Wesley Crusher "TRF" Member Join Date: Aug 2013 Real Name: Wes Location: Holosuite Posts: 6,345

12 January 2018, 12:46 PM	#19
Lawman77 "TRF" Member Join Date: Dec 2010 Location: Oregon, USA Posts: 494	Amazing?!? There’s obvious value in being customer-friendly, but there is a line and it’s crossed here. Unreal.

12 January 2018, 12:48 PM	#20
Lawman77 "TRF" Member Join Date: Dec 2010 Location: Oregon, USA Posts: 494	One more thing: I had no idea Costco sold live trees. Why would you buy one there? Fake tree? Fine. Live one? Go to a farm and get a fresh one.

12 January 2018, 01:02 PM	#21
Tony64 "TRF" Member Join Date: Apr 2013 Location: U.S.A. Posts: 2,796	Probably swept up the ashes from her Duraflame log and returned that as well.

12 January 2018, 01:10 PM	#23
MILGAUSS88 "TRF" Member Join Date: Jun 2014 Location: mississippi river Posts: 3,194	I heard a story about a person bringing a 10 year old soiled mattress with broken springs to Sam's Club. The employee did not want to accept it but I believe the customer called the headquarters, and they told the employee to accept it. I personally saw a person buy kitchen cabinet hinges, then return the ones he replaced for a refund. Last edited by MILGAUSS88; 12 January 2018 at 01:22 PM.. Reason: ..

12 January 2018, 02:31 PM	#24
swils8610 2024 SubLV41 Pledge Member Join Date: Sep 2012 Real Name: shannon Location: usa Posts: 9,211	Some people simply suck. Sent from my iPhone using Tapatalk Pro

12 January 2018, 03:08 PM	#25
s14roller "TRF" Member Join Date: Jul 2011 Location: US Posts: 3,257	What's crazy is the effort she was willing to put in to transport a big tree to the store to get what I assume was a $100 refund.

12 January 2018, 06:39 PM	#26
Rock 2024 Pledge Member Join Date: Jun 2009 Real Name: Rocky Location: Australia Watch: Grail:Bluesy Posts: 17,850	These cases are the reason why a lot of customer-facing people are so cynical. Over 40 years of work I so often saw junior employees adhere to the policy they had been given only to have management wimp-out when it came to a confrontation. The customer would walk out of the manager's office having got everything they wanted, and sneer at the customer service person who had in good faith, delivered the company's stated policy. __________________ Cellini 4112. Sub 14060M. DJ 16233. Rotherhams 1847 Pocket-watch. Foundation Member of 'Horologists Anonymous' "Hi, I'm Rocky, and I'm a Horologist..."

12 January 2018, 08:11 PM	#28
swatty 2024 SubLV41 Pledge Member Join Date: Dec 2007 Real Name: Peter Location: Sydney Watch: The Game Posts: 17,415	Sounds like dumb and dumber to me

12 January 2018, 10:24 PM	#29
Maybelline Banned Join Date: Jul 2016 Location: Gone Posts: 448	Actually it doesn’t surprise me at all.

12 January 2018, 10:29 PM	#30
brandrea 2024 SubLV41 Pledge Member Join Date: Jul 2013 Real Name: Brian (TBone) Location: canada Watch: es make me smile Posts: 78,136	Says a lot about her or anyone who does something similar

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