Winding tool update > > >

[korneevy]

Originally Posted by rebel_1

Wow! I never knew this tool existed! As has been said, the Jumbo should come with one.

Exactly, for almost $30K watch not to include a polishing cloth and this tool is a travesty

[appa666]

Originally Posted by korneevy

Well what do ya know... I got a call from the boutique last night staying they have my tool on hand so can be collected anytime. 2 months of beating around the bush vs 3 days after writing to Geneva. I know how I’ll handle my next issue with AP now;)

That’s fast. I was quoted 3 months wait. It needs to be ordered from Geneva. I guess waiting time varies on locations? Hopefully I can get it sooner than 3 months.
And still, AP needs to improve their customer service. As you said, to my understanding writing an email to HQ is a real harassment for boutiques and unfortunately that’s the solution for now.
I am disappointed with boutiques but feel overwhelmed with AP HQ. That’s real efficiency, appearently our request both got handled within 24 hours.

[rty2k]

Just to put things in perspective

[MikeyV]

On these Jumbos, can you run the time till midnight to change the date, then back it up 1-2 hours, then go back to midnight to change the date again? Then repeat as necessary? I seen to remember seeing that somewhere.

Or do you have to run it 24 hours ahead to change the date every time?

[korneevy]

Originally Posted by MikeyV

On these Jumbos, can you run the time till midnight to change the date, then back it up 1-2 hours, then go back to midnight to change the date again? Then repeat as necessary? I seen to remember seeing that somewhere.

Or do you have to run it 24 hours ahead to change the date every time?

The former


Sent from my iPhone using Tapatalk

[RolexZen]

[MikeyV]

Nice. Thanks!

[korneevy]

OK collected my tool today, and played a bit with the date setting, it is SOOOOO much easier than doing it by hand - quite practical indeed. The SG boutique got it for me free of charge too! Pretty pleased.