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Adam02 · 13 December 2018, 06:53 PM

The question that arises now is,whether there is a management and supervision of a Rolex complex that has branches for sale and official service of Rolex watches around the world in order to preserve this name in the watch industry or not ? thanks for your feed back

VintageVagabound · 13 December 2018, 09:20 PM

This sounds like you may have had a bad experience at the Dubai service center. Rolex authorizes various locations around the world to maintain and repair their watches. That being said it's similar to a car manufacturer. Toyota authorizes its dealerships to service and repair Toyota vehicles. But you may get various experiences from dealership to dealership. If you have an issues with a particular branch you can always report it up the chain. I'm sure Rolex HQ would be interested to hear about your experiences (positive or negative) although I'm not sure they'd actually do anything about it either way.

13 December 2018, 06:53 PM	#1
Adam02 "TRF" Member Join Date: Dec 2018 Real Name: Yehya Location: Dubai Watch: Rolex Posts: 3	Rolex service center in Dubai The question that arises now is,whether there is a management and supervision of a Rolex complex that has branches for sale and official service of Rolex watches around the world in order to preserve this name in the watch industry or not ? thanks for your feed back

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13 December 2018, 09:20 PM	#2
VintageVagabound "TRF" Member Join Date: Sep 2017 Location: Washington, DC Posts: 568	This sounds like you may have had a bad experience at the Dubai service center. Rolex authorizes various locations around the world to maintain and repair their watches. That being said it's similar to a car manufacturer. Toyota authorizes its dealerships to service and repair Toyota vehicles. But you may get various experiences from dealership to dealership. If you have an issues with a particular branch you can always report it up the chain. I'm sure Rolex HQ would be interested to hear about your experiences (positive or negative) although I'm not sure they'd actually do anything about it either way.

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