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Joehek · 14 January 2019, 12:45 AM

Not only is the quality bad but their customer service is terrible. I ordered about 7 straps and one strap did not fit into the buckle - one end was a larger size then the other. I sent an email and received a reply from the owner, Sofie, who wanted photos of the problem. Fair enough, I took photos and sent them off, she apologized and said she would send a new strap and an additional one for free for my troubles. The 2 days later she changes her mind and wants more photos. Really? For a $7 strap? Would I waste that much time for a $7 strap or try to cheat you? Never again, please do not buy here.... So many better Co’s that have better products and way better customer service.

14 January 2019, 12:45 AM	#11
Joehek "TRF" Member Join Date: Jan 2019 Real Name: Joe Location: CA Watch: Tudor Black Bay Posts: 1	Terrible Customer Service from CheapestNATOStraps.com Not only is the quality bad but their customer service is terrible. I ordered about 7 straps and one strap did not fit into the buckle - one end was a larger size then the other. I sent an email and received a reply from the owner, Sofie, who wanted photos of the problem. Fair enough, I took photos and sent them off, she apologized and said she would send a new strap and an additional one for free for my troubles. The 2 days later she changes her mind and wants more photos. Really? For a $7 strap? Would I waste that much time for a $7 strap or try to cheat you? Never again, please do not buy here.... So many better Co’s that have better products and way better customer service.

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