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Old 18 August 2007, 05:29 PM   #1
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Xelor,
I am sorry about your loss I can not stand sleaze bay, they are dishonest and they do not have your rights in mind only their bottom line. I would consult an attorney have Rolex write a letter certifying that the watch is a fake and that due to copy right law violations the loss would be that of the sellers. Have your attorney press hard and I would see it though you may be able to sue for all the costs and making things correct. You may also face the issue of the seller claiming you switched out the parts and it was not his doing. Please keep us informed as I would like to see how this misfortunate situation is resolved.
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Old 18 August 2007, 06:37 PM   #2
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Hope it all works out for you. I would go after this guy with a passion, if the money is not refunded immediately. I would contact local LE Personnel if refund does not happen. Good chance ROlex will keep the watch, as they usually confiscate all fake watches. You need to send the Seller the RSC documentation. Cahnces are if he gets the fake watch back, you he will try to sell it again. If you do ge the refund back, I would still post all over about this guy so he will not rip others off.
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Old 18 August 2007, 10:19 PM   #3
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What I've read about a 10 to 1 ratio of fakes to real sure seems easy to believe.

It is like 20 to 1 in Bangkok!! And some of the fake I saw, unless you really knew Rolex Watches, would fool many. They have perfected the faking of Submariners.
Of course Bangkok is the capitol for fakes: Fake handbags, Fake clothing, and Fake women!
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Old 18 August 2007, 10:43 PM   #4
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Hello and welcome.

Firstly, I would do NOTHING except keep civil and professional dialogue with the seller until watch is returned by Rolex (if returned), and all the necessary paperwork arrives.

No need to abuse seller, contact ebay, police etc. until he/she refuses to refund.

He may have been caught out too. Remember, Rolex had to double look at it as well. The seller would've simply opened it up, seen a genuine movement and sold it off.

If he refuses to refund OR gets nasty, then go for your life.

Being abusive just closes doors.

Hope all works out for you, and keep us posted.


John.
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Old 18 August 2007, 11:21 PM   #5
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Hope you get the situation sorted out. I would have killed the deal when the seller wanted a check. PayPal, while not foolproof, offers some protection. Again...peace of mind has value in a Rolex deal...and I can't imagine what one would need to purchase, that can't be bought from a member of this board...jV
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Old 18 August 2007, 11:36 PM   #6
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Originally Posted by jac67 View Post
Hello and welcome.

Firstly, I would do NOTHING except keep civil and professional dialogue with the seller until watch is returned by Rolex (if returned), and all the necessary paperwork arrives.

No need to abuse seller, contact ebay, police etc. until he/she refuses to refund.

He may have been caught out too. Remember, Rolex had to double look at it as well. The seller would've simply opened it up, seen a genuine movement and sold it off.

If he refuses to refund OR gets nasty, then go for your life.

Being abusive just closes doors.

Hope all works out for you, and keep us posted.


John.
I could not agree more. First of all I think everyone agrees that it just does not make much sense to put a genuine movement in a counterfeit case. Based upon the stellar feedback that this seller is said to have by the original poster, and the fact that he has so much more listed, I am willing to bet that he will make good EVEN if ONLY the movement and bracelet are returned by Rolex (see no reason why they would not return an aftermarket bracelet).
I do not think that he will risk a negative and report to fleabay over this IMHO and ruin future business. It DOES sound to me like the case fooled him as well.
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Old 18 August 2007, 11:58 PM   #7
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Words of wisdom John .. Thank you for that.

Also, thank you all for the welcome and support.

RUSA must have taken measurements on the entire watch.

If I didn't want absolute integrity I wouldn't have taken the chance to send the watch directly to them.

RUSA is very strict with authentication and they didn't miss... however they almost did.

Quote:
Originally Posted by jac67 View Post
Hello and welcome.

Firstly, I would do NOTHING except keep civil and professional dialogue with the seller until watch is returned by Rolex (if returned), and all the necessary paperwork arrives.

No need to abuse seller, contact ebay, police etc. until he/she refuses to refund.

He may have been caught out too.

Remember, Rolex had to double look at it as well.

The seller would've simply opened it up, seen a genuine movement and sold it off.

If he refuses to refund OR gets nasty, then go for your life.

Being abusive just closes doors.

Hope all works out for you, and keep us posted.


John.
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Old 19 August 2007, 05:10 AM   #8
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The realistic problem with these comments about attorneys etc., is that the amount of money is not worth it for most attorneys to open a file. I know it costs me internally about 2K to just open a file and get started. $300 plus per hour is standard for any experienced attorney, and more in the specialties. The amount is less than most circuit court jurisdictions so "suing" makes little sense as most civil jurisdictions for law suits start at 10K. So you could, I suppose, if you are not able to work with the seller, file a small claim suit, and if he defaults get a judgment. Then good luck on collecting.

No, the best way to resolve this is as you are doing. Don't panic....don't attack him yet. Keep the lines of communication open, and see if Ebay has any internal remedies for you. Hopefully, the need to keep his business is more important that anything else to him, and he will get you your money. How far are you geographically from this dealer?
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Old 19 August 2007, 07:00 AM   #9
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How many Ebay Rolex are properly authenticated?

Last edited by XELOR; 21 August 2007 at 05:19 AM.. Reason: sp
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Old 19 August 2007, 07:09 AM   #10
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Hi Xelor, and welcome to TRF (I see that this is not your first post anymore). I have been away for the most of the day and rushed here to TRF, since I am badly addicted to this fine (BEST!) Rolex forum.

Anyway:

Sorry to hear about that scumbag of eBay. I am not sure but I think eBay has a "Buyer Protection" programme that can give you money back (I think is is US 2,000?) if the "item was not as described", and definately he decribed it as a GENUINE Rolex, and it wasn't, was it?! You have PROOF from Rolex that is wasn't.

So let eBay engage! That is my advice to you!

Good luck!
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Old 19 August 2007, 07:11 AM   #11
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Edit: I have just seen now that "Gedanken" writes that it is an US 3.000 buyer protection
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Old 8 September 2007, 12:02 PM   #12
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I'm sorry, but this scenario is too typical of Ebay purchases. More bad news than good. I still can' believe that, with so many respected resellers of fine watches, people still but on ebay?? How can you spend US$2000, or whatever in that bracket, on something that you haven't seen/touched??
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Old 26 August 2007, 03:24 AM   #13
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UPDATE:

Rolex did send the watch back to me.

The official RUSA paperwork says:

"CASE & BRACELET ARE NOT OF ROLEX MANUFACTURE"

Last edited by XELOR; 12 September 2007 at 04:17 AM.. Reason: sp
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Old 26 August 2007, 04:06 AM   #14
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The way I see it, you have 3 options:

1. Keep the watch.
2. Send the watch back and hope for a refund.
3. See if he'll agree to a 3rd party escrow who will take both the watch and the refund and make the exchange.

Personally, I wouldn't do the first option. I'd do the third option if it's possible. If all else fails, I'd send the watch back and hope for the best. I don't remember how much cash you put down but I remember you also traded in a watch you didn't want anyway.

Worst case scenario, you don't get your cash and unwanted watch back and you no longer have the fake to remind you of this mess. As worst case scenarios go, that's not so bad assuming you still have your health, family and friends. Chalk it up to lesson-learned-the-hard-way and get on with your life. Start saving your money again and next time buy from an AD or otherwise trusted source.

Good luck.
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Old 26 August 2007, 04:13 AM   #15
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Yes...The watch is still just a "thing" I agree with the entire context of what you are saying.

I appreciate the help, too.

Quote:
Originally Posted by Downing View Post
The way I see it, you have 3 options:

1. Keep the watch.
2. Send the watch back and hope for a refund.
3. See if he'll agree to a 3rd party escrow who will take both the watch and the refund and make the exchange.

Personally, I wouldn't do the first option. I'd do the third option if it's possible. If all else fails, I'd send the watch back and hope for the best. I don't remember how much cash you put down but I remember you also traded in a watch you didn't want anyway.

Worst case scenario, you don't get your cash and unwanted watch back and you no longer have the fake to remind you of this mess. As worst case scenarios go, that's not so bad assuming you still have your health, family and friends. Chalk it up to lesson-learned-the-hard-way and get on with your life. Start saving your money again and next time buy from an AD or otherwise trusted source.

Good luck.
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Old 26 August 2007, 04:25 AM   #16
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Did you Fax a copy of the Rolex paperwork to the seller? That's all that's needed. Hold on to the watch until you get the money and your old watch back. I hope this works out for you but no matter what... after the final outcome I'd give that guy the worse feedback imaginable. Just so it doesn't happen to the next guy he tries to sell that bogus watch to. How much did Rolex charge you to check it out? I'd add that to the seller's cost. That sux big time
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Old 26 August 2007, 04:40 AM   #17
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I think I'm going to send the watch back first because he indicates he will not issue a refund without the watch.

He has dozens of ROLEX on eBay and also on his web site.

I'd like to think I have leverage.

Also, I have the receipt from him (the ebay seller) with the serial and the Rolex documents with the same serial number.

RUSA indicating: "not of Rolex Manufacture" .

I have to gamble it's not worth the headache for him to keep the under $3000.

At least that's my current logic!
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Old 26 August 2007, 06:46 AM   #18
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Should we flood him with e-mails that threaten the end of his business? Guess we could if he doesn't make this 100% right!
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Old 26 August 2007, 07:50 AM   #19
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Should we flood him with e-mails that threaten the end of his business? Guess we could if he doesn't make this 100% right!
Your jumping the gun. Dont ruin somones rep over somthing that really might not be his fault. He could have been taken just like the buyer was.

I make a living on eBay as well and to be honest, when somone is an asshole customer, I am just that much more likly to try to fix the problem for them.

He has been on ebay for 7 years, has over 300 feedback and only 1 negative ever. Thats a damn good reputation. Keep very good records of what you got, the papers from Rolex, reciepts for your check, etc and if he gives you any problems, you will have a case against him.

As far as being in this position, I did buy a rolex along time ago on ebay, had no issues. But the current 3 that I own were all bought at an AD, and I would never go another route again. Even if I do save 1000.00

To me its worth the excitment, and no worries of buying at an AD.

Anyway, good luck with getting your money back. I almost dont know if it was fair of you to put the info on here as of yet.
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Old 26 August 2007, 07:52 AM   #20
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You're(sic) jumping the gun.

No... I said if he didn't get it 100% right. Wouldn't want to screw someone over before he had a chance to right himself.
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Old 26 August 2007, 08:07 AM   #21
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USMC... Your post cheered me up!!!

I talked to the seller again and he more clearly promised a full refund.

It's nice to have you in reserve USMC!!! Thank You.

Also, this is a great opportunity for the seller if I end up reporting good things.

A full refund will support his contention the fake Rolex was an honest mistake.

Anyway, I hope I didn't bore anybody with all the posts I made about this "event".


I'm on stand by until I ship it back on Monday. (This post is on a Saturday.)

Last edited by XELOR; 26 August 2007 at 08:08 AM.. Reason: Sp
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Old 26 August 2007, 08:32 AM   #22
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USMC... Your post cheered me up!!!
Glad to hear it, even more happy to hear that he sounds willing to correct his error (or blatent lie).

Just let us know when this is 100% over. I want to make sure that he's been true to his word all the way through this.
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Old 26 August 2007, 09:27 AM   #23
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I feel bad for you. You seem to be a nice person, maybe too nice?Sometimes it feels good to go into a AD and buy exactly what you thought you were buying. I would nail this guy all over the web, Good luck
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Old 26 August 2007, 09:42 AM   #24
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If the situation doesn't resolve 100% in your favor I think that we should go ahead with USMC's plan, I will be glad to chip in. If it does though I would be nice if you give the guy one hell of a good feedback.

I bough my first used Rolex yesterday on eBay. The vendor was a private owner with good reputation and he is sending me the watch with papers and its original box. After XELOR's experience I will check if the watch is authentic though.
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Old 26 August 2007, 10:44 AM   #25
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Even RUSA initially missed the watch had non-Rolex parts.

I could still get the watch authenticated almost anywhere.

That's why I send my used purchases to Rolex directly.

I think most people just want to feel good about a great deal and don't care and/or want to know about the integrity of the watch.

So yes...my thread should be a real world example to TRF members.

Most buyers believe the used Rolex they buy is authentic.

Quote:
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After XELOR's experience I will check if the watch is authentic though.
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Old 26 August 2007, 10:08 AM   #26
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By then it will be to late Simon. Why chance it in the first place? It just doesn't make sense to me.
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Old 26 August 2007, 11:08 PM   #27
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By then it will be to late Simon. Why chance it in the first place? It just doesn't make sense to me.
To be totally honest and risking sounding naive . . . the idea never crossed my mind The deal was closed last Friday, so all I can do is sit and wait and hope for the best.

This is the thread with the description of watch . . .
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Old 8 September 2007, 03:53 AM   #28
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My Promised Update:

I rec'd a cashiers check today from eBay seller AMORRIS9999.

I will edit my first post (#1) to indicate the seller made good (when the check clears).

I developed an intense amount of insight.

I can only suggest that most people would never take the steps I did to authenticate a Rolex purchased on eBay.

It is hard to appreciate how virtually perfect a counterfeit Rolex watch part (s) can be.

Also, an eBay seller can give a refund for basically two reasons:

#1) They are of absolute integrity and made an honest mistake.
#2) They intentionally sell fakes and provide a refund the rare time they get caught.

(Point #2 above is intended as a general reference- not a specific reference to AMORRISS9999 or any other individual eBay seller.)

Thank You TRF For The Support- Special Attention To USMC!!! Your posts came at the perfect time.
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Old 8 September 2007, 04:00 AM   #29
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Quote:
Originally Posted by XELOR View Post
My Promised Update:

I rec'd a cashiers check today from eBay seller AMORRIS9999.

I will edit my first post (#1) to indicate the seller made good (when the check clears).

I developed an intense amount of insight.

I can only suggest that most people would never take the steps I did to authenticate a Rolex purchased on eBay.

It is hard to appreciate how virtually perfect a counterfeit Rolex watch part (s) can be.

Also, an eBay seller can give a refund for basically two reasons:

#1) They are of absolute integrity and made an honest mistake.
#2) They intentionally sell fakes and provide a refund the rare time they get caught.

(Point #2 above is intended as a general reference- not a specific reference to AMORRISS9999 or any other individual eBay seller.)

Thank You TRF For The Support- Special Attention To USMC!!! Your posts came at the perfect time.
And now that your story finally has a happy ending.....walk in through the hallowed portals of an Authorised Rolex Dealer, ogle some delicious cleavage and get yourself the REAL McCoy!!

Good luck - JJ
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I firmly believe that my time on planet earth is NOT yet up!! I shall fight this to the very end.......and WIN!!
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Old 8 September 2007, 04:17 AM   #30
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Please See Authorized JJ Post Above.

At this point my goal is for only the delicious cleavage to bounce.
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