Woman returns dead Chrismas tree @Costco

[pilotjim]

Tree looks ok to me...I would have just told her she needs to water it a tad more.

[Pix]

There was a guy that returned a set of tires to Nordstrom and got a refund, he bought the tires from the tire store that use to occupy the space that Nordstrom took over.

[tng11]

Originally Posted by Gaijin

The big WTF thing in retail theft when I was on the job was people would go into a huge chain high end retail store that I won’t name and just shoplift a stack of expensive jeans. Those like $ 2-300 jeans.

Then come right back or have a friend come right back and go to the exchange counter and demand a refund. Everyone suspected they were stolen but it couldn’t be proven so the employees would have to just count out a large stack of cash to them.

No bag. No receipt. Their policy was so lax. The loss prevention guys told me that the store was terrified of being accused of disparate treatment even by theifs. Mind boggling.

I believe they have since changed their policy.

That is nutty. I can't believe said store that shall not be named would take returns without a receipt AND give a cash refund.

[christianj]

I have a friend that works in a decent job at Costco and he commented when I posted a link to this on my FB. Said in general the returns by crazy people are low and he mentioned an example of where someone brought back 6 empty bottle of wine for a refund and said it was no good and gave them a headache. Basically he said they do NO actual advertising and the free press they have gotten out of this news alone couldn't be paid for. It's all part of doing business for them.

As an aside, on most of these ridiculous returns Costco probably ends up billing the supplier back anyway as an "unsellable" item. Not sure that would work for a tree!

[ronricks]

Originally Posted by tng11

I've seen this quite often at places like Costco with generous return polices. Sad that people abuse these policies and spoil it for everyone.

I've seen someone at Costco return a pack of steaks. Only problem was there was only a tiny piece left of what must have been a 10 pound pack. They said it tasted off and all their guests threw it out, but mysteriously they had that tiny piece remaining... the guy at the returns counter rolled over and refunded. I've also seen someone use this exact same excuse to return 1/30th of a giant kids' birthday cake. I wonder how people like this sleep at night or look themselves in the mirror.

[ejvette]

Good for her!


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