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Old 27 November 2018, 02:54 AM   #1
SFBAY
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Rolex boutique vs AD

Are the boutiques owned and operated by Rolex?
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Old 27 November 2018, 02:56 AM   #2
jonnyz1245
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Are the boutiques owned and operated by Rolex?

No. Rolex partners with an AD to create a boutique location. At least this is how its done in the US. For example the Houston Rolex Boutique is operated by Deutsch and Deutsch. Great people by the way. D&D is the best
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Old 27 November 2018, 03:37 AM   #3
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5th Ave store in NYC is O&O by Wempe.
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Old 27 November 2018, 03:58 AM   #4
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SF Boutique is operated by Tourneau.
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Old 27 November 2018, 04:24 AM   #5
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So they are just isolated Rolex stores operated by an AD?
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Old 27 November 2018, 04:27 AM   #6
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So they are just isolated Rolex stores operated by an AD?


Yes


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Old 27 November 2018, 04:27 AM   #7
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So they are just isolated Rolex stores operated by an AD?
Yes but they are also chosen by Rolex so obviously the relationship is strong.
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Old 27 November 2018, 04:15 AM   #8
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Same goes for the stores I know in the Middle East and South America.
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Old 27 November 2018, 04:24 AM   #9
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I believe they only own the one in Switzerland.
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Old 27 November 2018, 05:59 AM   #10
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I believe they only own the one in Switzerland.
Which one in Switzerland? I have never seen a Rolex-owned place here aside from their HQ which does not sell anything but is staffed by extremely pleasant people.
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Old 27 November 2018, 06:29 AM   #11
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Which one in Switzerland? I have never seen a Rolex-owned place here aside from their HQ which does not sell anything but is staffed by extremely pleasant people.
Chrono-time.
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Old 27 November 2018, 01:52 PM   #12
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I believe they only own the one in Switzerland.
Where in Switzerland? Geneva? On the Bahnhofstrasse in Zürich?
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Old 27 November 2018, 04:18 PM   #13
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Where in Switzerland? Geneva? On the Bahnhofstrasse in Zürich?

As mentioned above, it's called Chrono Time, in Geneva.
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Old 27 November 2018, 05:03 AM   #14
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Most UK Rolex boutiques are owned/operated by the Aurum Holdings.
The flagship store opposite Harrods is owned by Bucherer UK.
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Old 27 November 2018, 05:37 AM   #15
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Rolex boutique is nothing more than an AD that only sells Rolex timepieces, nothing else. They are supposed to have every reference watch in stock and displayed but with the current situation, that is simply not happening.
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Old 27 November 2018, 06:48 AM   #16
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Rolex boutique is nothing more than an AD that only sells Rolex timepieces, nothing else.
Another way to say it is that the vast majority of Rolex AD's are really small town mom-and-pop jewelry stores whose real business is selling earrings, necklaces, and charm bracelets.

Having the Rolex license gives their jewelry store credibility over other neighboring jewelry stores so they use that to their advantage and have higher prices on the cuff-links and engagement rings that pay the bills each month.

So when we have the passionate conversations about AD's selling desirable sport models out the back door to grey dealers, it needs to be put in context. That incremental $5K made from a grey may sound like chump-change on the scale of almighty international Rolex but to a small family-owned business it is significant money and that's why they do it.
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Old 27 November 2018, 11:25 AM   #17
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Another way to say it is that the vast majority of Rolex AD's are really small town mom-and-pop jewelry stores whose real business is selling earrings, necklaces, and charm bracelets.

Having the Rolex license gives their jewelry store credibility over other neighboring jewelry stores so they use that to their advantage and have higher prices on the cuff-links and engagement rings that pay the bills each month.

So when we have the passionate conversations about AD's selling desirable sport models out the back door to grey dealers, it needs to be put in context. That incremental $5K made from a grey may sound like chump-change on the scale of almighty international Rolex but to a small family-owned business it is significant money and that's why they do it.
I think your describing the traditional AD here, not a modern Rolex "Boutique"! In a Rolex Boutique, they sell no Jewelry whatsoever, only Rolex watches! In fact, over the last several years, Rolex has been on a tear...taking AD status away from traditional jewelry stores (even many Ben Bridge locations) and opening up Pure Boutique's in their place!
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Old 27 November 2018, 11:36 AM   #18
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I think your describing the traditional AD here, not a modern Rolex "Boutique"! In a Rolex Boutique, they sell no Jewelry whatsoever, only Rolex watches! In fact, over the last several years, Rolex has been on a tear...taking AD status away from traditional jewelry stores (even many Ben Bridge locations) and opening up Pure Boutique's in their place!
I believe, and I will have to check, that all of these so-called boutiques are just extensions of the company's larger business which is a wide assortment of gold and diamond jewelry.

Ben Bridge is a good example. Tourneau another. Geary's of California runs several 'boutiques' but their business also includes engagement rings and dinnerwear, they've just chosen to put up a shop with only Rolex product.

The bigger point here is that Rolex is not Apple. They are not interested in managing the process all the way from product concept to retail store operations. They conceive, design, engineer, manufacture, and ship some of the greatest watches in the world. But their responsibility and interest ends there. Once it's put on a truck and shipped out their work is done, they have plausible deniability on all the drama thereafter.
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Old 27 November 2018, 11:41 AM   #19
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I believe, and I will have to check, that all of these so-called boutiques are just extensions of the company's larger business which is a wide assortment of gold and diamond jewelry.

Ben Bridge is a good example. Tourneau another. Geary's of California runs several 'boutiques' but their business also includes engagement rings and dinnerwear, they've just chosen to put up a shop with only Rolex product.

The bigger point here is that Rolex is not Apple. They are not interested in managing the process all the way from product concept to retail store operations. They conceive, design, engineer, manufacture, and ship some of the greatest watches in the world. But their responsibility and interest ends there. Once it's put on a truck and shipped out their work is done, they have plausible deniability on all the drama thereafter.
Yes, these companies as a whole are Traditional Jewelry Stores, but actual Rolex Boutiques are 100% Rolex and nothing more...regardless of what the parent company may sell elsewhere! Over the last several years Rolex has approached many AD's and given them the option of opening a stand alone at several hundred thousand dollars expense to the store, or losing AD Status! In many other cases, they never even even give them the opportunity, they simply revoke status and inform them they no longer fit into direction Rolex would like to go!
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Old 27 November 2018, 06:12 AM   #20
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One of our local AD's has been a Rolex dealer (exclusive, no other watch brands) since 1953! Multi-generational family owned.

And they are a GREAT AD. No gray market games, no deposits, no phone sales, no dealing other than with walk-in buyers. They do get a lot of travelers/visitor traffic, but these vacationing looky-loo's from other countries never buy anything.
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Old 27 November 2018, 09:14 AM   #21
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Gearys owns the Rolex Boutique on Rodeo Drive in Beverly Hills. Also the adjoining Patek Boutique.
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Old 27 November 2018, 09:44 AM   #22
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Gearys owns the Rolex Boutique on Rodeo Drive in Beverly Hills. Also the adjoining Patek Boutique.
I think they also own the Rolex Boutique in Century City.
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Old 27 November 2018, 09:51 AM   #23
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The newish Rolex Boutique in Houston is also operated by a long time AD, but Rolex helped them by not allowing other AD's to sell Rolex near the Boutique, namely Tourneau and Ben Bridges.
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Old 27 November 2018, 10:51 AM   #24
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Rolex also tend to consolidate a couple ADs to a single Boutique. Allows the Boutique to operate with a few more watches and "better" selection and also eliminates a bit of the competition as a reward for their investment and "stricter" policy.
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Old 27 November 2018, 11:18 AM   #25
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Do the boutiques also sell jewelry or just Rolex watches (and maybe Rolex branded accessories)?
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Old 27 November 2018, 11:44 AM   #26
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Boutiques operate with a few more watches and nicer selection. Also eliminates a bit of the competition as a reward for their investment and stricter policy. Watches only!!
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Old 27 November 2018, 01:12 PM   #27
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In Hong Kong and Singapore, Rolex boutique = AD
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Old 27 November 2018, 02:32 PM   #28
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Not necessarily, in my country both boutique and AD are owned by the same company.
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