What is happening with Rolex quality???

[FinWatch]

Originally Posted by bobabreath

It's the same quality...just the price increase makes people more OCD about these details.

If you pay 10k to 20k for a watch I think the focusing on details is understandable. Unless you are that rich that it doesn’t really matter to you.


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[blicky]

How do you know if the watches are bad quality? If you dont even know that their design spec is.

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[Zakalwe]

Round up to a million units produced per year for the sake of the maths.

Assume for the sake of argument that 0.1% have “unacceptable” defects then that’s a thousand watches every year for people on YT and forums to bitch about.

What of the remaining 99.9%?

I think it’s highly unlikely Rolex quality is decreasing (though it’s possible). Rather, they’re selling more watches and people have ever larger numbers of platforms on which to moan publicly about anything and everything.

[bigrustypig]

Originally Posted by Zakalwe

Round up to a million units produced per year for the sake of the maths.

Assume for the sake of argument that 0.1% have “unacceptable” defects then that’s a thousand watches every year for people on YT and forums to bitch about.

What of the remaining 99.9%?

I think it’s highly unlikely Rolex quality is decreasing (though it’s possible). Rather, they’re selling more watches and people have ever larger numbers of platforms on which to moan publicly about anything and everything.

This


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[fed_fan]

If it was all about greed then how do you reconcile the company’s expansion of warranty coverage from two years to five years in mid-2015?

[seasubmariner]

Originally Posted by FinWatch

There are plenty of differenet videos about poor quality of Rolex watches:
Dust on the hour markers (Hafiz J Mehmood, Datejust 41), rattling noice, loose bezel and terrible painting in GMT Master II BLNR 126710 (Clockbait); just a few to mention.
And just recently Rolex decided to increase the prices quite a lot...
What is happening? Even though Rolex-watches are mass produced, we are talking avout watches which are very expensive.
Is it all about greed; Rolex is relying their strong brand name and don’t give a #%*^ anymore? People are still buying their watches, so it doesn’t matter if the quality is poor?
Has it always been like this with the quality?


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I know that video mate. However I am not sure if they are telling the truth or not.

However, sure there are imperfections at some Rolexes but not at all of them. My current SUB C doesnt have those problems at all.

I believe that RSC and AD servicing are causing problems to Rolexes with lots of unnecessary servicing ( high air pressure tests which break glasses then replacing glasses unnecessarily, attempting to change the glass gaskets, unnecessary polishing and so on) which really ruin the watch.

[brandrea]

Quality issues happen with any manufactured product, other brands included: Patek, AP etc., accept it.

IMO, it’s more important how these companies respond to the issue

[Oldhootowl]

I bought two submariners new from my AD within a period of about 5 months and both of them had badly misaligned rehauts. One had a misaligned bezel, and the other had misaligned dial text. Ended up getting rid of them both, I couldn’t get over it even though I tried. My black bay 58 had better quality control than the more than twice as expensive sub. Both subs did run excellent though, no complaints there.


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[FinWatch]

Originally Posted by Oldhootowl

I bought two submariners new from my AD within a period of about 5 months and both of them had badly misaligned rehauts. One had a misaligned bezel, and the other had misaligned dial text. Ended up getting rid of them both, I couldn’t get over it even though I tried. My black bay 58 had better quality control than the more than twice as expensive sub. Both subs did run excellent though, no complaints there.


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What I’ve noticed: there are plenty of these kind of experiences. The price point is so high that IMO this is unacceptable.


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[Oldhootowl]

Originally Posted by FinWatch

What I’ve noticed: there are plenty of these kind of experiences. The price point is so high that IMO this is unacceptable.


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Agreed. It really is unacceptable. I’ve seen equal poor QC Rolex’s to good ones.


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[AJMarcus]

No one is perfect. Rolex comes darn close. Explore other luxury brands and you’ll appreciate The Rolex way. I’ve had many over the years and not one quality problem or issue. Can’t say that about anything else I’ve purchased.

[FinWatch]

Originally Posted by AJMarcus

No one is perfect. Rolex comes darn close. Explore other luxury brands and you’ll appreciate The Rolex way. I’ve had many over the years and not one quality problem or issue. Can’t say that about anything else I’ve purchased.

And 5 years quarantee is something.


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[Randomgary]

First thing I checked was the paint application on the GMT hand. Looks perfect, to the naked eye and zoomed in phone images. I'm sure of I looked hard enough I'd eventually find something with enough zoom.

[Bigblu10]

It's anal retentive people on watch forums and youtube videos that examine these watches with 50X magnification and over scrutinize every little thing. Before all this people actually wore and enjoyed them for what they are.

[FinWatch]

Originally Posted by Bigblu10

It's anal retentive people on watch forums and youtube videos that examine these watches with 50X magnification and over scrutinize every little thing. Before all this people actually wore and enjoyed them for what they are.

True. Internet has changed everything.
Maby this is the key thing:
Rolex is aggressively increasing prices, making more watches, trying to overcome Patek and AP... Are these kind of quality issues acceptable? Is Rolex making too many watches? Were the earlier Rolex-watches better in quality?


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[WatchLurv]

No one knows how many Rolex watches they produce. Last bit of data was 2016. That's 4 years ago. They could be producing 400,000 for all we know.

[enjoythemusic]

Quality is excellent. Rise in price is normal just like homes, cars, etc as currency devalues.

[EEpro]

Quality on my Daytona and DJ41s is excellent under 10x. Subs and GMTs are eye clean only.

[FinWatch]

Originally Posted by EEpro

Quality on my Daytona and DJ41s is excellent under 10x. Subs and GMTs are eye clean only.

Good point: eye clean only. This is which I am trying to understand: Is it acceptable at this price point? Seemingly it is. This might also be the reason why Rolex will never be part of the Horological Trinity. At the end: Why should it be?


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[Robf52]

I'm a Rolex fanboy, BUT the bezel on my new 126710BLNR is off-center. I remember this being common on cheap Seikos. When I pay an AD $10k for a new timepiece I do expect perfection. A misaligned bezel shows pretty shoddy workmanship and QA. Come on, Rolex, you can do better.

[FinWatch]

Originally Posted by Robf52

I'm a Rolex fanboy, BUT the bezel on my new 126710BLNR is off-center. I remember this being common on cheap Seikos. When I pay an AD $10k for a new timepiece I do expect perfection. A misaligned bezel shows pretty shoddy workmanship and QA. Come on, Rolex, you can do better.

Grand Seiko’s GMT’s are facing misaligned hour markers—GS has also been increasing prices... I think with the price increase the overall quality should also be improved?


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[jvb.nc]

these are very robust mid-priced watches, if you consider the wider watch world. you get a lot for your money but you shouldn’t expect perfection.

[FinWatch]

Originally Posted by jvb.nc

these are very robust mid-priced watches, if you consider the wider watch world. you get a lot for your money but you shouldn’t expect perfection.

Yeah... this is interesting: where to set the boundaries? With a +/- 10k watch: What kind of quality issues are acceptable?


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[jvb.nc]

Originally Posted by FinWatch

Yeah... this is interesting: where to set the boundaries? With a +/- 10k watch: What kind of quality issues are acceptable?


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i have six rolex watches and zero quality issues.


zero.


set the boundaries wherever the hell you want. but if you consider that Greuble-Forsey STARTS north of $100,000, you’ll understand why i think rolex offers astonishing value for money.

[smym18]

These “issues” probably happened just as much if not more in the early days of Rolex only now people have places to b&m about it after seeing others do the same.

[Singslinger]

Originally Posted by smym18

These “issues” probably happened just as much if not more in the early days of Rolex only now people have places to b&m about it after seeing others do the same.

I agree.

I've never had an issue with quality (then again, I don't own a loupe ) and I've bought and sold several Rolexes over the past 30 years.

[FinWatch]

Originally Posted by Singslinger

I agree.



I've never had an issue with quality (then again, I don't own a loupe ) and I've bought and sold several Rolexes over the past 30 years.

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[Jona]

To me, whether the crown aligns a certain way, or the bezel pip doesn't precisely line up with a bezel lug, or the bezel is a RCH off the 12 marker are mfg variables not defects.

[Robf52]

Originally Posted by Jona

To me, whether the crown aligns a certain way, or the bezel pip doesn't precisely line up with a bezel lug, or the bezel is a RCH off the 12 marker are mfg variables not defects.

I guess we have different expectations. When spending $10k, I don't expect to see "manufacturing variables" that are plainly visible and clearly fixable. If I, as a person who doesn't drop that kind of money lightly, can spot a misalignment a RCH off then I expect Rolex QC to spot the same issue and correct it prior to leaving the factory. If we're paying for quality, and we are BIG time, then we shouldn't have to put up with stuff that should be caught and remedied prior to shipping.

[FinWatch]

Originally Posted by Robf52

I guess we have different expectations. When spending $10k, I don't expect to see "manufacturing variables" that are plainly visible and clearly fixable. If I, as a person who doesn't drop that kind of money lightly, can spot a misalignment a RCH off then I expect Rolex QC to spot the same issue and correct it prior to leaving the factory. If we're paying for quality, and we are BIG time, then we shouldn't have to put up with stuff that should be caught and remedied prior to shipping.

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