Dial Imperfections on Rolex Sunburst

[AK797]

Originally Posted by peterpl

This is where I'm not so sure with you my man. If you can see these with the naked eye without a loupe that's a manufacturing flaw. RSC tried this tolerence stuff with me so did my AD. I wasn't accepting that for a $35k watch. Rolex admitted there was a inconsistency and replace the dials. If you don't push there is no reason for them to do it. RSC themselves admit its an issue.

The problem is once you see these your eyes automatically get drawn to the area and thats all you end up looking at. Its not fun or enjoyable.

I just can't believe this is so widespread and I still cant figure out how this is only affecting Rolex. Something is wrong on the way they manufacture their sunburst to have inconsistencies. I cant find these issues with ANY other brand honestly. All their sunburst are consistent.

I agree if it is noticeable and does detract from your enjoyment then yes you should have it replaced and glad to hear RSC did so. It's a good point to raise to check at the time of purchasing as most dials are fine but some are unacceptable, unfortunately while Rolex is riding so high I don't think any QC changes will be made now.

[peterpl]

Originally Posted by AK797

I agree if it is noticeable and does detract from your enjoyment then yes you should have it replaced and glad to hear RSC did so. It's a good point to raise to check at the time of purchasing as most dials are fine but some are unacceptable, unfortunately while Rolex is riding so high I don't think any QC changes will be made now.

Cant argue with that I don't think Rolex will improve their QC on sunburst until the current craziness dies down and until more and more people start complaining about these issues.

I know heaps of fellow WIS notice these scratches as well - even the watch groups I frequent all know about Rolex sunburst dials not being of such a high quality.

I just want to share the information with fellow WIS because the feeling I had and how upset I was when I first saw on mine is indescribable and a feeling of utter disappointment with Rolex.

The watch was a massive purchase for me (it was my first leap into Precious Metal back then) and a significant amount of money. This issue just took the enjoyment out of the whole thing and especially after sending it to RSC and without a watch for 5 weeks. To be completely honest as well the replacement dial is also not perfect and RSC left tiny specs of dust etc...under the crystal as well.

[R G]

Originally Posted by peterpl

Cant argue with that I don't think Rolex will improve their QC on sunburst until the current craziness dies down and until more and more people start complaining about these issues.



I know heaps of fellow WIS notice these scratches as well - even the watch groups I frequent all know about Rolex sunburst dials not being of such a high quality.



I just want to share the information with fellow WIS because the feeling I had and how upset I was when I first saw on mine is indescribable and a feeling of utter disappointment with Rolex.



The watch was a massive purchase for me (it was my first leap into Precious Metal back then) and a significant amount of money. This issue just took the enjoyment out of the whole thing and especially after sending it to RSC and without a watch for 5 weeks. To be completely honest as well the replacement dial is also not perfect and RSC left tiny specs of dust etc...under the crystal as well.

Hang on a minute, you’re warning us about these dials and then you’re telling us of remedial action that creates other issues??

Haha is there a way I can set my account to ignoring certain forum members??

Joke...

[lord91]

Rolex sunburst dials are brushed. Variations in the grooves can occur, just look at your bracelet brushed parts. When light hits them at certain angles, some may appear more striking. It is not a flaw, it's just like this with brushed finishes.

[Devildog]

Originally Posted by AK797

They are not scratches they are just where the ray effect is more pronounced or more joined up instead of dotted and thus more noticeable. It is how the sunray effect is created and yes some are more pronounced, I had one on my old DD2, but looks like Rolex have the odd one as acceptable.

Originally Posted by lord91

Rolex sunburst dials are brushed. Variations in the grooves can occur, just look at your bracelet brushed parts. When light hits them at certain angles, some may appear more striking. It is not a flaw, it's just like this with brushed finishes.

I would accept that some of the marks are variations in the brushed finish of the dial. But if you look at the DJ 41 posted in he original post, the mark does not follow the radial grooves of the dial itself.

I wonder if the nature of these dials and the method Rolex uses to colour them makes the coating extremely fragile and the slightest touch along a more raised “line” or across the dial generally results in some of the coating being removed.

My thinking being it’s more “damage” during manufacture, storage and assembly rather than an inherent manufacturing defect

[sportsmaven20]

Originally Posted by Greenp

Probably spinning brush/wheel with abrasive.
Here is a video for Glashutte Orginal dials(see 0.19 secs):

https://www.youtube.com/watch?v=-QTrUW9H7GE

Very cool video...thanks for sharing!

[MUSTAQT]

Yeah, c'mon folks, they're not scratches... And honestly, if you're this anal about a Rolex watch, perhaps you shouldn't own one because, in my opinion, it was probably too expensive for you in the first place... People act like this when they dive into pursuits which they truly can't afford.

Just sell it. This isn't your game.

[milwins]

Originally Posted by MUSTAQT

Yeah, c'mon folks, they're not scratches... And honestly, if you're this anal about a Rolex watch, perhaps you shouldn't own one because, in my opinion, it was probably too expensive for you in the first place... People act like this when they dive into pursuits which they truly can't afford.

Just sell it. This isn't your game.

Exactly. I see this in car shows all the time. You can tell who can't afford the car by how they talk about its "issues".

[MUSTAQT]

And I'd like to clarify something: I realize the OP has owned numerous Rolex watches, so yes, he can afford them financially. But truthfully, anybody can be diligent enough to save for these things... Rather, I'm speaking of perhaps his conscience not being able to afford them.

You could have a ton of money, yet be VERY reluctant to blow even a small portion of it on luxury goods, or anything, for that matter...

[R G]

Originally Posted by MUSTAQT

Yeah, c'mon folks, they're not scratches... And honestly, if you're this anal about a Rolex watch, perhaps you shouldn't own one because, in my opinion, it was probably too expensive for you in the first place... People act like this when they dive into pursuits which they truly can't afford.

Just sell it. This isn't your game.

That’s news to me?!

I’m finding it hard to say what I want to, in response to your ridiculous post without sounding arrogant...

I will say this, though; I’m sure many people have the financial capacity to purchase what they want, when they want it, on this forum.

I think you simply need to accept that some people are just more particular or perhaps get bothered about what you’d consider the smaller things.

For your reference, my DJ41 was shown here and the FLAW in the dial stood out a mile - even Rolex agreed it wasn’t part of the characteristic of the sunburst.

[peterpl]

Originally Posted by lord91

Rolex sunburst dials are brushed. Variations in the grooves can occur, just look at your bracelet brushed parts. When light hits them at certain angles, some may appear more striking. It is not a flaw, it's just like this with brushed finishes.

That is a copout excuse. How can you say that when RSC themselves admit it and they have replaced dials for me and many on here? Dont make excuses for poorly manufactured dials. Also doesnt explain why other brands like IWC/Panerai/Brietling/Blancpain etc....none of them experience these issues? Their dials are also brushed and sunburst.

Originally Posted by MUSTAQT

Yeah, c'mon folks, they're not scratches... And honestly, if you're this anal about a Rolex watch, perhaps you shouldn't own one because, in my opinion, it was probably too expensive for you in the first place... People act like this when they dive into pursuits which they truly can't afford.

Just sell it. This isn't your game.

I can't afford these? I dont think you have any idea how much money or how many Rolex's, APs etc...I have owned. And you definitely have no idea on how I manage to afford these watches.

NOTHING to do with money its EVERYTHING to do with paying for a quality product and getting a quality product. I only said it was a significant purchase for me because it was my very first precious metal purchase and for many doesn't matter how rich you are its always a significant purchase. Since then I've had countless PM pieces LOL

Originally Posted by milwins

Exactly. I see this in car shows all the time. You can tell who can't afford the car by how they talk about its "issues".

So you buy a car that you cant afford and then talk about issues to downramp the car? Riiiiiighttt.....

Would you settle for a new Lambo if there was a inconsistent line of paint on the entire side of the car? A line of paint that looked much more prominent than the entire car? Hell no. You would be the first one back the the dealer.

Assumptions about people and their finances (in fact about anything) will do you no good in general life and in business. I used to be exactly like you assuming things. Dont do it.

Originally Posted by R G

That’s news to me?!

I’m finding it hard to say what I want to, in response to your ridiculous post without sounding arrogant...

I will say this, though; I’m sure many people have the financial capacity to purchase what they want, when they want it, on this forum.

I think you simply need to accept that some people are just more particular or perhaps get bothered about what you’d consider the smaller things.

For your reference, my DJ41 was shown here and the FLAW in the dial stood out a mile - even Rolex agreed it wasn’t part of the characteristic of the sunburst.

Bingo! Some people get it.

[Maiden]

Just checked my bluesy and day date. Perfection

[|404|]

Originally Posted by milwins

Exactly. I see this in car shows all the time. You can tell who can't afford the car by how they talk about its "issues".

Originally Posted by MUSTAQT

Yeah, c'mon folks, they're not scratches... And honestly, if you're this anal about a Rolex watch, perhaps you shouldn't own one because, in my opinion, it was probably too expensive for you in the first place... People act like this when they dive into pursuits which they truly can't afford.

Just sell it. This isn't your game.

This is laughable at best.

If my brand new BMW i8 (I live in London, electric hybrids cars are best) had come with ANY scratches...

I can assure you now I would have rejected it. Instantly.

You may put up with mediocrity, I certainly do not.

If it isn't perfect, I'm rejecting it. Is my money not perfect?

If you are tolerant of mistakes and quite frankly incompetence, then that is entirely your choice.

This has NOTHING to do with money. It's to do with professionalism. I can assure you, I would happily sue them if they wished to argue about it.

[Jcy90]

This is obnoxious. Shouldn’t be happening at this price point or with this brand. Period. I would be furious.

[lecorsaire]

Those were minor flaws but that is what the warranty is there for. When you buy from AD you should be 100% satisfied with your purchase. If there is any flaw no matter how small like a speck of dust on the dial it should be taken care of.

When you buy from a grey you should make sure it is OK before you handover the cash since you have little to no recourse depending on who the seller is. A grey with a B&M shop may want to keep you happy but YMMV. This is why I would always prefer seeing the watch in person that just photos over the net. You can catch things that the camera may hide.

[wolffram]

Originally Posted by MUSTAQT

Yeah, c'mon folks, they're not scratches... And honestly, if you're this anal about a Rolex watch, perhaps you shouldn't own one because, in my opinion, it was probably too expensive for you in the first place... People act like this when they dive into pursuits which they truly can't afford.

Just sell it. This isn't your game.

So if you're filthy rich you can laugh off sub-standard quality? Wow...

[peterpl]

Originally Posted by R G

Hang on a minute, you’re warning us about these dials and then you’re telling us of remedial action that creates other issues??

Haha is there a way I can set my account to ignoring certain forum members??

Joke...

Hahahaha

Just trying to help my fellow WIS my man. Let us know the response from RSC regarding your email.

[R G]

Originally Posted by peterpl

Hahahaha

Just trying to help my fellow WIS my man. Let us know the response from RSC regarding your email.

[milwins]

Originally Posted by peterpl

So you buy a car that you cant afford and then talk about issues to downramp the car? Riiiiiighttt.....

Would you settle for a new Lambo if there was a inconsistent line of paint on the entire side of the car? A line of paint that looked much more prominent than the entire car? Hell no. You would be the first one back the the dealer.

Assumptions about people and their finances (in fact about anything) will do you no good in general life and in business. I used to be exactly like you assuming things. Dont do it.



Bingo! Some people get it.

I'm not saying all imperfections go unwarranted. I'm talking about people that buy 25k sport cars and they will complain about stupid things such as a stitch in their interior being faded or loose and what the whole interior panel replaced under warranty. Go to some car meet ups for specific models, you'll find the people that can't afford their car.

[R G]

Originally Posted by milwins

I'm not saying all imperfections go unwarranted. I'm talking about people that buy 25k sport cars and they will complain about stupid things such as a stitch in their interior being faded or loose and what the whole interior panel replaced under warranty. Go to some car meet ups for specific models, you'll find the people that can't afford their car.

I hear what you’re saying. There are loads of people like that, not just those that go to car meet ups. I just don’t know what that has to do with someone’s financial ability?! That just tells me that someone is very particular.

Are you saying that someone with far more wealth would be more accepting of a stitch that was perhaps not as uniformed, or the fading of an area of fabric?

Why??

I think you’ll find that it’s generally nothing to do with wealth, but actually purely cognitive processing.

[pickettt]

Originally Posted by R G

I hear what you’re saying. There are loads of people like that, not just those that go to car meet ups. I just don’t know what that has to do with someone’s financial ability?! That just tells me that someone is very particular.

Are you saying that someone with far more wealth would be more accepting of a stitch that was perhaps not as uniformed, or the fading of an area of fabric?

Why??

I think you’ll find that it’s generally nothing to do with wealth, but actually purely cognitive processing.

Exactly. I know plenty of folks from all walks of life that are particular.

[bratz]

Can't spot any imperfections on mine with bare eyes. Not gonna look for a loupe to find out

Sent from my SM-N950F using Tapatalk

[MUSTAQT]

Originally Posted by wolffram

So if you're filthy rich you can laugh off sub-standard quality? Wow...

No. You, the OP, and a few others are completely missing the point. It has NOTHING to do with how much money you have, rather how you can stomach parting with it...

Upon purchasing my first Rolex, I was only making about $60k a year, and I wore the hell out of it, not even caring to insure it... By contrast, my best friend, who makes well over $200k a year, recently purchased his first Rolex, and similar to the OP, he's an anal wreck over it: He never wears it, worries about it, stresses over every hairline scratch, etc...

Again, I know people who make MUCH more money than me, and they fret over $5 for a coffee while on vacation in Vegas (probably why they're rich!).

As I mentioned before, this game isn't for everyone. Sell your watch, and find something else to do.

[MUSTAQT]

Disclaimer: Those are NOT scratches nor imperfections anyhow. Those lines are infinite and you'll find them EVERYWHERE, depending upon lighting and angles... So it has nothing to do with accepting sub-standard quality because there's no issue here in the first place.

You can't have a Sunburst effect without lines, you see?

[peterpl]

Originally Posted by MUSTAQT

Disclaimer: Those are NOT scratches nor imperfections anyhow. Those lines are infinite and you'll find them EVERYWHERE, depending upon lighting and angles... So it has nothing to do with accepting sub-standard quality because there's no issue here in the first place.

You can't have a Sunburst effect without lines, you see?

OK mate - if your willing to put up with it fine. It is DEFINITELY an issue - otherwise rolex themselves would not change dials under warranty and acknowledge the flaw.

Either way lets get back on topic. No-one needs to justify how much they can or cannot spend on Rolex's especially to you.

If you want to put up or be satisfied with sub par quality its your personal choice.

[peterpl]

Back on topic out of my watches that have sunburst.

2 x Rose Gold Skydwellers
3 x DD40s
2 x DJ41s
1 x Bluesy
1 x LV

3 of them have had issues but I've seen plenty of ones that are affected online.

When I get home later I'll upload some more examples - Ive got more stored somewhere on my home PC.

[MUSTAQT]

Originally Posted by peterpl

OK mate - if your willing to put up with it fine. It is DEFINITELY an issue - otherwise rolex themselves would not change dials under warranty and acknowledge the flaw.

Either way lets get back on topic. No-one needs to justify how much they can or cannot spend on Rolex's especially to you.

If you want to put up or be satisfied with sub par quality its your personal choice.

I've never heard of dials being replaced for this issue in mass quantities. There's no issue. You're hyper-anal.

This isn't the same as the BLNR mag issue... The busted GMT hand on the Exp. ii... The fade of old Pepsi bezels... The red seconds hand not lining-up perfectly upon being reset on YM ii's... etc... Those are all known issues.

There have to be lines in order for there to be a Sunburst effect, you see?

[peterpl]

Originally Posted by MUSTAQT

I've never heard of dials being replaced for this issue in mass quantities. There's no issue. You're hyper-anal.

This isn't the same as the BLNR mag issue... The busted GMT hand on the Exp. ii... The fade of old Pepsi bezels... The red seconds hand not lining-up perfectly upon being reset on YM ii's... etc... Those are all known issues.

There have to be lines in order for there to be a Sunburst effect, you see?

Thanks for your opinion. Please leave this thread.

[snyde]

Some of those examples have lines that are extremely prominent. These are definitely flaws and not typical with a sunburst dial.

[TimingIsEverything]

Originally Posted by MUSTAQT

I've never heard of dials being replaced for this issue in mass quantities. There's no issue. You're hyper-anal.

This isn't the same as the BLNR mag issue... The busted GMT hand on the Exp. ii... The fade of old Pepsi bezels... The red seconds hand not lining-up perfectly upon being reset on YM ii's... etc... Those are all known issues.

There have to be lines in order for there to be a Sunburst effect, you see?

If you look at the pictures the OP posted, there are perceptible irregularities, period. It’s plain as day.