The Rolex Forums   The Rolex Watch

ROLEXROLEXROLEXROLEXROLEXROLEXROLEXROLEXROLEXROLEXROLEXROLEX

Old 18 July 2011, 09:52 AM   #1
scotth42
"TRF" Member
 
Join Date: Jun 2011
Location: N.Y.
Posts: 48
Is it only Rolex or ...

Regarding the warranty on a watch from an AD :

I know Rolex does not allow transferring the warranty in the U.S. on a named and dated card from an AD.

My question is do other manufacturers allow the warranty to be transferred w/n the warranty period or does sale of the watch void the warranty with others also ?
scotth42 is offline   Reply With Quote
Old 18 July 2011, 09:59 AM   #2
MoosicPa
"TRF" Member
 
Join Date: May 2010
Real Name: Don
Location: Moosic PA
Watch: King Midas & Subma
Posts: 1,159
I think you need to recheck your information... a Rolex warranty goes with the watch, not the buyer. As long as the watch is under warranty Rolex will repair no matter who brings it in.
MoosicPa is offline   Reply With Quote
Old 18 July 2011, 10:09 AM   #3
Watch Professor
"TRF" Member
 
Watch Professor's Avatar
 
Join Date: Oct 2009
Real Name: Myron
Location: New York
Watch: GMT IIC; Sub Date
Posts: 3,166
Quote:
Originally Posted by MoosicPa View Post
I think you need to recheck your information... a Rolex warranty goes with the watch, not the buyer. As long as the watch is under warranty Rolex will repair no matter who brings it in.
Not entirely accurate. The NY RSC will not honor the secondary warranty, but Dallas will. Most other manufacturers will as well.
__________________
Watch Professor is offline   Reply With Quote
Old 19 July 2011, 07:19 AM   #4
subtona
"TRF" Member
 
subtona's Avatar
 
Join Date: Jan 2011
Real Name: gus
Location: East Coast
Watch: APK & sometimes Y
Posts: 26,598
Quote:
Originally Posted by Watch Professor View Post
Not entirely accurate. The NY RSC will not honor the secondary warranty, but Dallas will. Most other manufacturers will as well.
this is not accurate.

i have personally had warranty service on two different watches in the last six months @ nyc RSC, each of which i was a second owner.

their policy has recently changed with rolex and is still confusing even among the employees at nyc RSC.

There is also some unresolved debate regarding wether or not the secondary owner had to purchase watch from again from an AD (ie a watch that the AD bought back or took in trade).... however, in my case 1 watch was purchased from an AD and 1 watch was purchased from TRF trusted seller, both had warranty service honored by NYC RSC.
__________________
subtona is offline   Reply With Quote
Old 18 July 2011, 11:12 AM   #5
scotth42
"TRF" Member
 
Join Date: Jun 2011
Location: N.Y.
Posts: 48
Quote:
Originally Posted by MoosicPa View Post
I think you need to recheck your information... a Rolex warranty goes with the watch, not the buyer. As long as the watch is under warranty Rolex will repair no matter who brings it in.

From what I have read your statement is NOT true and that is the crux of my original question. There are many Rolex service centers in the U.S. where the warranty does NOT follow the watch.

My question is does it follow the watch with other manufacturers.
scotth42 is offline   Reply With Quote
Old 18 July 2011, 11:52 AM   #6
B. Doggy
"TRF" Member
 
B. Doggy's Avatar
 
Join Date: Aug 2008
Real Name: Bryan
Location: Oregon
Posts: 7,399
Quote:
Originally Posted by scotth42 View Post
From what I have read your statement is NOT true and that is the crux of my original question. There are many Rolex service centers in the U.S. where the warranty does NOT follow the watch.

My question is does it follow the watch with other manufacturers.
It probably depends on the manufacturer. However, the Rolex warranty does in fact follow the watch and not the buyer.
__________________
Rolex / Panerai / Omega
B. Doggy is offline   Reply With Quote
Old 18 July 2011, 10:13 AM   #7
z32turbo
"TRF" Member
 
z32turbo's Avatar
 
Join Date: Apr 2009
Location: Sea Level
Watch: Varies
Posts: 6,877
I have found most other manufactures to honor the warranty as well.


Sent from my iPhone using Tapatalk
__________________


Instagram @z32turbo
z32turbo is offline   Reply With Quote
Old 18 July 2011, 07:32 PM   #8
spyderco10
"TRF" Member
 
Join Date: Jun 2011
Location: Honolulu, HI
Posts: 126
wow, conflicting "facts", so which one is it. warranty follows the watch or buyer?
spyderco10 is offline   Reply With Quote
Old 18 July 2011, 07:43 PM   #9
calibre1
"TRF" Member
 
calibre1's Avatar
 
Join Date: Jul 2010
Location: Malaysia
Watch: ROLEX, OMEGA
Posts: 279
I hear that in USA, Rolex warranty follows the original buyer (name on the card) but elsewhere, it follows the watch.

With other manufacturers, the warranty follows the watch.....but I have wrong before.....
__________________
Rolex Explorer II 16570
Rolex Submariner 16610
Omega Seamaster Professional Titanium 2231.50
Omega Speedmaster Professional 3570.50
calibre1 is offline   Reply With Quote
Old 19 July 2011, 02:36 AM   #10
scotth42
"TRF" Member
 
Join Date: Jun 2011
Location: N.Y.
Posts: 48
Well, I'm sure glad we glad we clarified that issue
scotth42 is offline   Reply With Quote
Old 19 July 2011, 05:05 AM   #11
The GMT Master
"TRF" Member
 
The GMT Master's Avatar
 
Join Date: Jul 2008
Real Name: Chris
Location: England
Posts: 8,150
In America, the warranty is only for the original purchaser of the watch. From what I read, some RSCs in America will turn a blind eye, whilst others will not. This is only a Rolex USA policy, which is a semi-autonomous entity - worldwide, the warranty is for the watch, not the original purchaser.
The GMT Master is offline   Reply With Quote
Old 19 July 2011, 06:45 AM   #12
mrbill2mrbill2
"TRF" Member
 
mrbill2mrbill2's Avatar
 
Join Date: Nov 2010
Real Name: Mr. Bill
Location: South Florida
Watch: 16610
Posts: 6,148
Quote:
Originally Posted by The GMT Master View Post
In America, the warranty is only for the original purchaser of the watch. From what I read, some RSCs in America will turn a blind eye, whilst others will not. This is only a Rolex USA policy, which is a semi-autonomous entity - worldwide, the warranty is for the watch, not the original purchaser.
Exactly!

This a Rolex USA thing. For other watch brands sold in the US the warranty follows the watch.

__________________
Card Carrying Member of the Global Association of the Retro-Grouch-Curmudgeons - ID # 13
mrbill2mrbill2 is offline   Reply With Quote
Old 19 July 2011, 07:31 AM   #13
texex91
"TRF" Member
 
Join Date: May 2007
Location: .
Posts: 17,898
Well that got answered--not
texex91 is offline   Reply With Quote
Old 21 July 2011, 06:24 PM   #14
spyderco10
"TRF" Member
 
Join Date: Jun 2011
Location: Honolulu, HI
Posts: 126
clear as mud.
spyderco10 is offline   Reply With Quote
Old 22 July 2011, 01:12 AM   #15
Cabaiguan
"TRF" Member
 
Cabaiguan's Avatar
 
Join Date: Mar 2010
Real Name: Raf
Location: NJ
Watch: GMTII
Posts: 2,155
Quote:
Originally Posted by Watch Professor View Post
Not entirely accurate. The NY RSC will not honor the secondary warranty, but Dallas will. Most other manufacturers will as well.
Not true. Just had a pre-owned watch under warranty regulated/serviced by NY RSC.
__________________
"A ship of war is the best ambassador." - Oliver Cromwell
Cabaiguan is offline   Reply With Quote
Reply


Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 
Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump

My Watch LLC

WatchesOff5th

DavidSW Watches

Takuya Watches

OCWatches

Asset Appeal

Wrist Aficionado


*Banners Of The Month*
This space is provided to horological resources.





Copyright ©2004-2024, The Rolex Forums. All Rights Reserved.

ROLEXROLEXROLEXROLEXROLEXROLEXROLEXROLEXROLEXROLEXROLEXROLEX

Rolex is a registered trademark of ROLEX USA. The Rolex Forums is not affiliated with ROLEX USA in any way.